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Hi Kat, I may be able to help out with this issue. Could you email me a copy of the file to philj@airmark.com so that I can take a look? Best regards, Phil Johnson Airmark Corporation

Hi JP4, To return to the origin just select "no feed" in the output tab in Winplot. Just keep in mind that if you select this the next job will start cutting at the exact same point as the previous one so you may end up cutting over a an area of the vinyl that has already been cut. Feel free to...

Hi Signchief, Please email me your contact information and I can work up a quote for a replacement machine. My email is philj@airmark.com. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext 112 philj@airmark.com

Hi Buzzgraphics, The Summa DC5 printer cutter we offer could potentially be a great fit for your white and metallic printing needs. The DC5 can print with both mirror and matte metallic colors and there is a white ribbon as well. Please let me know if you might be interested in having a...

Good afternoon, I know this is an old thread, but wanted to let everyone know my new email address is philj@airmark.com in case anyone would like information on the various Summa cutter models mentioned. Feel free to reach out anytime if I can help out. Best regards, Phil Johnson Airmark...

Good to hear you are back up and running! Feel free to give me another call if there's anything I can do to help out. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext 112 philj@airmark.com

Hi Thomas, We can definitely help and I would be happy to answer any questions you have about the different Summa options. Feel free to contact me by email at philj@airmark.com or you can contact our sales team at (800)527-7778. Best regards, Phil Johnson Airmark Corporation

Hi Bob, I just emailed you information on this situation. Feel free to contact me with any questions. Best regards, Phil Johnson Airmark Corporation

Sorry to hear about the difficulty getting parts for your Summa machine. We still stock all replacement parts for Summa cutters should you or any other Summa users need them. We also have the most experienced Summa technicians in the industry that can assist with troubleshooting on older...

Just wanted to confirm with everyone that we(Airmark) will continue to offer both the DC5sx(30") and DC5(54") thermal printer cutters as well as the print ribbons and media. If anyone has any questions regarding these printers or supplies please feel free to contact me directly at...

Hi Signshoppe540, I took a look at the photo and those appear to be heat wrinkles. What is the density set at and what type of material are you printing on? Also, do you have double density turned on? Best regards, Phil Johnson Airmark Corporation

Hi Guys, Thanks for all the replies. I hope everyone is having a great week and staying busy. I just wanted to clarify that we do still provide tech support to all existing Summa customers that have purchased from us in the past. We will continue to offer Summa products going forward and still...

Hello Signshoppe540, Is the marking you are describing a white line that runs the full width of the print pass in the same section of the pass each time? Best regards, Phil Johnson Airmark Corporation

Good afternoon, I hope everyone is having a great week! I just wanted to make sure everyone had my updated contact information now that we have officially transitioned from Summa USA to Airmark. I can be reached by phone at (800)527-7778, ext 112 or by email at philj@airmark.com. We still...

Hi K2, Phil from Airmark here. Just wanted to offer up my help in case you had any questions on the various Summa models that we offer. I can be reached via email at philj@airmark.com or by phone at (800)527-7778, ext 112. Feel free to reach out anytime if I can help out in any way. Best...

Which Summa model were you using previously? All of the new models are capable of contour cutting and feature OPOS X, which is the latest version of our optical sensor used to detect registration marks when contour cutting. Perhaps you had a really old Summa model without OPOS? Best regards...

Good afternoon, I hope everyone had an enjoyable holiday weekend! I thought I would let everyone know that we will be exhibiting at the ISA Expo later this week in booth #2383. We will be exhibiting our full line of roll-fed contour cutters, DC Series thermal printer cutters, and our F-Series...

Good morning, For your SummaCut model we recommend using the 36 degree blades for cutting materials up to 10 mil. For materials thicker than 10 mil up to the max of 30 mil you will want to use the 60 degree blades. Keep in mind that the 60 degree blades do require a different blade holder that...

One thing that would be worth a try that has worked well using the Summa F-Series when routing mounted prints is to kiss cut the edge of the graphic with a bladed tool prior to routing the edge. We have found that this removes a lot of the rough edge that you often find when routing the edge of...

Do you have a certain width in mind for the cutter? What sorts of materials were you hoping to cut and will you need the ability to contour cut? Will you be using a Mac or a PC to run your design and cutting programs? Also, do you currently have a cutter that you are using, and if so, how many...