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  1. When "your" customers get signage elsewhere

    We sold a customer an expensive flatbed printer once and when they didn't buy ink in the first 6 months, we called them. "You guys sell ink?" I kid you not.
  2. Is an HP Latex Printer "Safe" in a Small, Unventilated Office Space?

    You'd be surprised how many people I've heard say eco solvent inks are safe because of the eco part. Also, while I don't deal a lot with Latex, I agree it is the healthier option.
  3. Question Is there a trick to keeping a print head from drying out?

    If you keep your maintenance parts clean and the bottom of the head where the head seals with the cap top clean, it should be able to sit for about a week or 2 and be easily recoverable when you get back. If you want to be 100% sure, run the longstore function which flushes the entire machine...
  4. Is an HP Latex Printer "Safe" in a Small, Unventilated Office Space?

    It's funny seeing people's risk tolerances on here. I'm more in the camp of, better safe than sorry. Sure working in a room with a latex isn't going to affect you much today but doing it for 20 years is going to have some effect and I don't feel like taking that chance especially when putting in...
  5. After market wiper blades - Aye or Nay?

    I've been selling aftermarket wipers for about 2 decades. Not a single issue. PS. Don't give your money to Bezos!
  6. Graphic In File Causing Color to Print Incorrectly?

    Post a picture if you can.
  7. Graphic In File Causing Color to Print Incorrectly?

    I assumed the doctor was a bitmap for some reason. It still could be an issue if you have any effects on that vector object like drop shadow or outer glow.
  8. Graphic In File Causing Color to Print Incorrectly?

    It's a rendering intent conflict. You need to go into your RIP and change the rendering intents for bitmap and vector to be the same. Anytime you have raster data layered with vector and the rendering intents are not the same, it will do this. A quick and dirty way to fix the problem is to...
  9. Is an HP Latex Printer "Safe" in a Small, Unventilated Office Space?

    As far as ink fumes go, you're good to go. The biggest health issue with HPs is the fact that they require so much heat. Heating up vinyl releases phthalates into the air which are known to cause cancer and birth defects.
  10. Need Help Recover EPS file from VersaWorks to Flexi

    Not that I know of unfortunately. It might exist but I've never seen it.
  11. Need Help Recover EPS file from VersaWorks to Flexi

    Yeah I'd search the computer for that file. Unfortunately, I'm not 100% sure on this but, VersaWorks may not keep a copy of the original file. That info could just be meta data and the only actual data is the RIP data. So there may not be an EPS file to recover.
  12. JV33-160 Print is off center

    Yeah those sensors just pop out easily. You should be able to pop it back in and it should work again. If it's broken, you could try gluing it before getting a part.
  13. JV33-160 Print is off center

    It's the part that shines a red light on the edge of the material when it's measuring. It's attached to the left side of the carriage.
  14. JV33-160 Print is off center

    Check your media edge sensor. It might have gotten knocked out of position so it's reading the edges at the wrong place.
  15. Heaters too high or pinch roller pressure not right?

    The media was buckling because the pinch roller wasn't within the two triangles. The grit roller slides but the pinch roller doesn't and it causes issues like these.
  16. NEED SOME HELP PARAMETERS FOR CJV150-130

    You're going to want to contact Mimaki directly and see what they have to say. Your machine is special unfortunately. Most CJV150 printers have firmware on them that won't even allow you to choose ES3 ink as an option. Your machine was loaded with special firmware that allows it, most likely...
  17. Latex or eco-solvent?

    This ^^^ It's hard to sift through the marketing. When solvent came out, the selling point was outdoor durability and "it can print on anything!" Then latex came out and they said "it can print on more things than solvent!" when in reality, in my experience at least, they both hold up about the...
  18. Trivia Time

    When customers ask me what they should use I always just tell them to call 3M or Arlon or something. I don't want to risk telling them the wrong thing!
  19. Need Help Seems like printhead is rubbing on edge holder, also having issues with banding.

    I would get a new edge holder for sure. I would also take a look at the bottom of the head. If you had a bad enough head strike, the metal that surrounds the head surface may have bent out of place and is what is hitting the media. That or ink build up on the head is causing it an just needs to...
  20. Suppliers for large format media

    It's not the suppliers gouging you, most of the time anyway. If you saw the margins on vinyl, you'd understand why there are only a few large suppliers anymore. Unless you're selling 1000's of rolls, there's no money in it. We used to be like a Grimco with an 8000 sqft warehouse full of vinyl...
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