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Is material centered? How many pieces of tape on tur? Use one in middle. manually wind 1 full rotation before engaging tur.
did the tech have to install the tur or did it come installed? It may need to be Re-aligned
Is your rip loaded on a laptop or desktop? What are the power settings? Make sure windows is set to never powers off.
if you just upgraded Caldera it’s possible that the printer requires an update that may or may not be available from HP yet. Double check that printer firmware is up to date...
You would need to find a third party parts supplier like digi-print who has a terrible rep in the community. No reseller unless service authorized can access epson parts to even sell to you. Typically they won't because they obviously want to perform the service...its how they earn a living...
no-one really trades in units...unless a dealer is willing to...
the 310 is the 315...nearly identical
365 is faster 560 fastest
no reason not to stay with latex
that is not a lot of miles on your printer, I would keep it. Add a second unit doubles your speed immediately. There is no faster 54"...
Its not horror stories...Canuck is correct, Epson HQ fields the call...they are great with application, rip, media, environmental and diagnosing issues...D1 is just the "tool" that comes onsite to repair what they find is damaged. Yes they will bring additional parts. Yes they replace and follow...
I only know of two companies on the east coast that are Epson service authorized. Epson does not have many if any other service authorized dealers. D1 is the national service provider. D1 is more than capable of getting a printer back into spec. What they do not do well is trouble shoot...
sorry for coming in late...think of your latex ink as glue...optimizer is component A the ink or colors are component B...when they come in contact a chemical reaction causes them to gel or bond. If you get ink on optimizer heads, they can be ruined...same goes the other way.
Roland units achieve brail with layers of varnish building up. It is painfully slow. You have a cnc. Some cnc routers can do braille. https://www.colex.com/flatbed-conveyor-overview/software/
avoid carpet!!! Second building, I installed Lifeproof 360 flooring from HD...mold milder resistant, easy clean and looks fresh. It has a padding on bottom and hammers in place.
save yourself the headache...call a local tech to come out. You bought the printer used and should have saved a few bucks. They should have versa works on a thumb drive if they are any good..
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