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$2495 USD I think for a new purchase, you'll need to get a quote for the upgrade. Shouldn't be too much to go from 10 to 11 I'd reckon. Plus, till June, there's 50% off upgrades etc. I just did a 2 week trial of V11 to see how it compares to my current Version 8. My upgrade cost is about $1450...

What does your test print look like? Is your head high or low?

Do a drop position correction. Try not printing fast.

Que Question for you Jack - do you have profiling capabilities in your Digital Factory v10?

You too mate. At least you get to live in one of the nicest places in the world. Not too bad here either. Here's what I'm working on today

Hello Gray! I remember you from years ago. I think we discussed Signlab and stuff on another board. You have Cam River Signs? I'm in Adelaide. Still signwriting and vinyl and printing. Been hand lettering some roller doors today on a scaffold. Good to be still able to be doing it. I'm 62 and I...

Check your blade holder. It the blade sloppy in it? Is the spring broken?

You can test whether it's electrical or plumbing related by doing a damper swap. Have a search on here in the Mimaki forum it's been covered ad infinitum. Basically, unplug the black dampers and plug them into say the cyan head channels. And Vice versa. If cyan ink comes out the black head...

It'll be your cap seal, like it always is. Have you cleaned around your head edge? checked your cap top?

Unplug the 2 yellow dampers from the head and swap them for the cyan. Plug the yellow dampers into the cyan head nipples and vice versa. See if the cyan ink will print through the yellow channels to verify that it's not the head or electrical related. It's probably not. Check the cap seal is air...

Well, I have an old CX24 that belongs to a friend here, I wanted to install through Signlab to verify that the cutter works. So, I've just done it. And it worked. I used a USB to Parallel adapter as I don't have an LPT port on the computer. Windows (7) set up the cable driver. I installed the...

It's probably wrong to think the head is getting "clogged". It's just not getting ink going through it. Flushing with solvent isn't necessary. You need to find out why the pump isn't pulling ink through the head when you do a cleaning. It will probably be an air leak somewhere. Maybe where the...

Sometimes it's just the batch of ink - or it may be old or has thickened up a bit. Are you using OEM? In carts or bulk? One way to verify if it's the ink or the head is to unplug the 2 magenta dampers from the head and swap them with say the cyan head channels. Then do a clean to pull the ink...

I disagree with Damon. The eco-sol inks re-wet with the cleaning solution. You should be able to bring it all back. I bought a JV33 recently that had been sitting switched off and basically uncapped for 6 months throughout our hot summer. I was able to clean it and get it up and running 100%...

I have a JV33 BS that I picked up recently. It allows for all other ink types. Maybe a tech swapped out the mainboard at some stage? I don't know. More likely there's some parameter that he could change. It was set for ES3 when I got it, I've switched it to SS21 and am running Jetbest New Eco...

Why do you assume it's the damper? It's more likely the cap top or something preventing a good cleaning action.

Get a spectrophotometer. Considerably smaller and less expensive than an HP 700.

Start the machine in service mode by pressing/holding function and remote. Go to maintenance menu...I can't remember exact menus or names but you'll work it out. Write down what your settings are before changing them. Check Refresh level - set it to 0. This is the frequency of spits per passes...

I agree with this. Probably went out of alignment when the new head and capping station was installed. Get the cap top to line up perfectly under the head, to create an air tight seal and you should be good to go.

The fact that the magenta comes back tells me it's not the head (electrically), but I'd have a good look at it from underneath to see if you can see anything. Clean the bottom of the head and around it, clean the cap. Clean and check the wiper. Replace the wiper if you have a new one.