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I have a 53" Graphtec cutter (4 years old) it's a workhorse and I love it except for this issue. I don't know what causes it and it doesn't always happen but when it does it's very frustrating. When running 48" material, if the plotter has to go back and forth several times for borders or...

I'm not sure of the actual message, but the odd time when I print and cut I will get that message after sending the cut tab. I don't know what the machine thinks but I used the bomb site and lined up the target, I don't want to move the head out of alignment with the grapic. I usually shut the...

I use Photoprint 5 to run our Mimaki printer and I wonder if others have seen this happen. Every few weeks the computer seems to fail to load the driver sfor the printer and the cutter which prompts the software to ask what equipment I have After clicking everything correctly the drivers are...

I was just curious about this issue. When I load my Mimaki with 54" material it will set up and usually the readout will be 52.8". Now if I set my rip to 52.8" and then send a job out with lets say a 1.5" inset, do I really have 51.3" of print area?

One of my Monitors last week dies the white screen of death and I decided to bring my viewsonic in from home. The viewsonic does not plug directly into an outlet but uses I suppose a dc converter or something that then plugs into the back of the monitor. It worked at home before I unplugged it...

I have a double flat screen monitor set up for my main work station. Friday I smelt some burning plastic or very hor plastic around my monitor and then one of my monitors just went white. Any one ever seen this happen? The screen is still working but u see nothing but white. Is this repairable...

Hi guys, Maybe someone can tell me why I have had this happen for the second time in 6 months. Today I boot up the computer and start Photoprint and it is asking me what kind of equipment I have. It seems to forget what I have. Now along with that it loses all my preferences for both the Mimaki...

my production manager is deleting cut jobs after they are cut. It never used to until last week for no reason that I can figure Flexi wanted to know what printer I have and what cutter. It already had been set up a year ago and I thought wtf, just shut the box it will default automatically, but...

Excuse my ignorance here, but usually I do not have a problem opening pdf files in Flexi Photoprint 5.0. Today however I tried and the photo that I see in Acrobat does not come into Flexi. Any ideas whats going on? Is it a problem that the real photo was not embedded?

I don't have this happening all that often but wondered how others deal with it. I run Flexi Photoprint and have endured almost a year on it and have a pretty good understanding of it at this point. I sometimes find though that on graphics that I am going to cut, that sometimes the printer does...

I have an issue with Photoprint which is a stripped down version of Flexi. If I bring in lets say multiple signs to be printed and in this case they are multiple as there are different lot numbers on each sign. I put a black key line around each sign (hairline) and when I am in Photoprint I grab...