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I don't work on your model as we've never sold one but I do work on many Mimaki machines including the JFX200 which works in a similar fashion. Usually Mimaki has a procedure to change ink sets and they always recommend a tech does it. They also usually recommend basically changing every part in...

Sounds like a possible network or file processing issue. Are you setup to RIP and print at the same time or RIP then print? Try RIPing fully first and then send the job and see if the same thing happens.

Don't even put that piece back on. It doesn't actually do anything other than be a pain in the butt!

Take a look at this video on Flexi's color mapping tool: I'm surprised more people don't use it to be honest. It takes a Pantone color and prints a chart automatically adjusting the color slightly for each square. Then you just pick the square that looks the closest and every time you send...

Try Ordway Sign Supply in southern Cali. (800) 967-3929

As a tech, every single time I've mentioned environmental factors the customer pushes back. The truth is, netsol is right. Different machines can act differently even in the same room sometimes. It's worth it to try to get at least to the lower lever of the humidity spec. It will either fix...

IP addresses are like shipping addresses; they have to be unique for each location/device. So using the same IP for the computer and printer will not work. Maybe I read that wrong but wanted to make sure that was understood. Have you tried what Joe House suggested?

No long term damage. All a damper does is contract when ink is used by the head, and then expand due to elastic forces which pulls ink down back into the damper which gives continuous flow of ink during printing. When they fail, ink simply stops flowing or it drops out of the bottom of the head.

It's all about who you get them from. There are definitely bad manufacturers out there.

I've sold many thousands of after market 1204 dampers and only once in a great while one fails out of the box due to a manufacturing error. Other than that, they work just as well.

They have a ton for Rasterlink. Mimaki is notoriously slow to support third party software.

I carry dryer sheets with me as a quick fix for static. Other than that I would never put a printer on carpet and I would have a humidifier going.

Cat 6 will work it's just overkill.

Here's a picture of the cams:

There are 2 white cams on each side of the carriage. You have to take the covers off to see them. You can move them without unscrewing anything just with your fingers. Keep in mind that they move each side of the carriage so you need to measure each side of the head gap with the feeler gauges to...

There's a special jig you can get that tests the carriage height. The spec is between 1.1mm and 1.4 mm in low head height mode. You can get some feeler gauges and adjust it that way. It should clear 1.1mm and not 1.4mm. That being said, this is an extremely rare adjustment to make. In 13 years...

Part of the problem is they pay the hard workers and slackers almost the same. I managed a Papa John's for $8.25 per hour and the people I managed got $7.25. One of those $7.25 per hour workers would literally lay on the floor and I would have to say, "Get off the floor and make pizzas." When I...

You're right to be looking at the boards since the issue is affecting both print heads. I would check the trailing cables to make sure there isn't any damage, corrosion, or burn marks and re-seat them to make sure they are perfectly connected. Unfortunately since this happened out of the blue...

Double check that there isn't a plastic film on the encoder strip that needs to be taken off for it to work properly. Some have it and some don't. Once you confirm that, run the environmental match and see if it succeeds.

I can't think of a reason rotation would affect color. My guess is some other setting got switched. If you send the job over to Flexi and don't rotate it, does it print correctly?