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You're welcome. We do have bulk systems for the Spitfire, Blizzard and the new textile printers. But with those we have to pay a royalty to Epson for them to honor the print head warranty. So our costs are still higher than 3rd party ink that offer no Epson warranty.

Two answers Warranty control and supply. With a bulk system anyone can put in anything and claim warranty. This happened all too often before chips. And Epson does not offer this ink in bulk. Except in 1 liter bags for the 1618. I understand that there will be options for these 1 liter...

While we do make a profit on ink, as I hope you do, no we don't manufacture the ink. And we dont have a monopoly on the distribution. There in lies the problem. We are tied into this ink by Epson. I dont believe Epson makes the ink either. So Epson buys it (specificically for print head...

Yes, lower your heat. Less ink falls on the peaks, giving them a lighter appearance. Could be media, environment, or lack of time for the media to stablize in your environment. I typically run 40 preheat, 42 platen, 50 dry for vinyl 35/38/50 for banner or even 30/35/50 You can go...

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I dont think this is an ink flow issue. Starvation should start out fine and usually gradually start dropping colors giving more of a gradient effect when the starvations occurs in the horizontal direction. This looks vertical. The media may look flat from the back, but the important...

As do your alignments.

I am from Mutoh, came from service, but don't do much service anymore.

Where in AZ are you? This doesnt look like starvation, but more like the material is cockling. Get down to the printer level while it is printing and see if the media is perfectly flat or as little ripples in it that correspond to your lightness. \ Another thing to look at...

Carefully check all the magenta cables first. Then you can do continuity checks on the cables to the mainboard before choosing to swap them out.

Depends on how mechanically and electrically capable you are. You can do serious damage to your machine, if you dont understand what you are doing. One test would be to move BOTH ribbon cables from the magenta head (obviously with power off and you grounded) and swap them with another head...

What temps are you running? And check the temp readings while running in the menu.

Solid bands of color like you describe is usually electrical connection or head failure.

I am guessing that your head is in a bit crooked. What does your nozzle check look like.

Sorry, but even we dont have those.

Still sounds more like power supply or connections between power supply and MB.

Check the ceramic fuse on the power supply. It should be white with two silver ends. My tech guy tells me that will give the symptoms you describe. The Falcons do not have the thermo-reset fuse that the ValueJets use now.

Error B group - Heaters B Temperature difference higher then 15°C between the sensors of the B heaters. So I take it that there are multiple thermocouples in the B group and they are not reading withing 15C of each other. Check the mounting of the thermocouples. Do you have an IR...

Sounds like an empty cartridge.

It is asking for cleaning cartridges. Insert 8 NEW cassettes with Mutoh Eco-Solvent Untral cleaning (INK0300). This should be in the users manual.