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So you are going to kick yourself but that is how it should look! It staggers the nozzles so they are easier to see.

The machine has a tolerance when it comes to print length. If I remember correctly the CJV30 is +/- 1/8th" over 96". The longer you go, the more off it can be. You can reign it in by having the print compensation adjusted perfectly and maybe adjusting the pinch roller pressure but at the end of...

$6000 for a bulk system is ridiculous.

Turn the machine on while holding the Left and Right arrow keys. This will boot in parameter mode. Hit end to back out to the main parameter menu and then scroll down until you see Running Parameters. Hit enter and the look for a parameter called FILLUP. Hit enter and then change the value. If...

I don't have a solution for you but will tell you to stay away from the LEJ. I have only heard problem about them and they use old DX4 heads which were never meant for UV specifically.

I switched to 100% SSD a couple years ago and would never go back. I do use an HDD for backup though.

Head heat means there is a short in the head circuit which is heating up the head. Check the head cables and make sure they aren't damaged or dirty. Even a little bend in the silver connector will cause issues. It might have also blown the fuse but usually in that case you get no error and the...

Epson has been around for a long time and has proven technology so it has a lot of followers. Almost every Roland, Mimaki and Mutoh printer you hear about are all based on Epson technology which means most people in this industry have had experience with Epson at some point,. HP Latex is the...

I have seen many times where the left magenta fails on the JV33 and CJV30. It's usually the cap top slider that is wearing out. We give them away free when you buy a cap top but if you just need the slider, we sell them separately as well.

Most likely SS21 but you have to be sure. It should say which one you are using on the cartridges. ES3 is an eco friendly ink that scratches easily. SS2 is old ink that the JV3 machines used. SS21 is the most common ink used in Mimaki solvent machines.

I've actually never seen this particular pattern but it does seem to be electrical. I'm leaning towards a damaged main board as that is where the head signal originates. For it to happen on both heads it would usually mean the heads themselves are still good. Check the head cables for damage or...

Did it just happen out of the blue or were you working on the machine recently for any reason?

Even with Pantone colors, the CMYK color space can only match about 55% of Pantone colors. At the end of the day, no matter where the color you are trying to match comes from, you are matching colors from different processes which is going to take some trial and error. I would try to get a...

In my experience the take-up only rolls when a job is printing/cutting or if you scroll the media forward it will roll until you allow it to go back to it's origin point. You should be able to change how it works though. In the Setup menu there should be a sub menu for the Take-Up settings. In...

As long as your pack end sensor is working properly, the machine should tell you when it's actually empty and just change it when that happens. These sensors are pretty finicky however. Take a flashlight and look in each cartridge holder and compare to each other. Sometimes you can see that one...

You can make one yourself using the connectors from the one you currently have. I usually use pump tubing which is softer but still works properly. If you don't have the connectors from the old ones, feel free to email me about it. I have them but they aren't on my site yet. I use this setup in...

Just like Versaworks only runs Roland machines, Rasterlink only runs Mimaki machines. usually my customers use a full featured RIP like Flexi or Onyx when they are using multiple brands.

In these cases I usually select all of the objects I want a bleed around, copy and then paste in front, meld them together and expand, then just use the path offset function to set the bleed where I want it.

I have fuses in stock here in the US if you need them. 3.15amp Fuse

Your cut tool carriage cable is going bad. Here is a link to a new one on my site. This is a very common issue with the SP300s.