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It's because the Ricoh heads are designed to work with the positive and negative pressure system and those sub tanks are designed specifically for those heads and pressure system. It's the same reason Epson head based machines use a lot of Epson parts like dampers and the ink cartridge system...

Yeah, it's in the firmware and not user or tech changeable.

Modern printers have extended their gamut past the default CMYK gamut used in most design software input profiles. RGB has a much wider gamut than CMYK which is why when you send over the RGB file, it can hit those colors that aren't represented in the standard CMYK input profile. Manufacturers...

There is no home position for the gears. The wiper sensor tells the machine when the wiper is back in the home position which stops the motor.

As a Mimaki dealer who competes with Grimco, love to hear it.

Did you try any of the ones from Mutoh's FTP site? They are for Flexi 21 but should work in 24.

I've also seen a couple times on this model where the switch gets stuck so you might need to take some of the covers off around it and check if anything is preventing it from popping fully back up.

Unfortunately, it's hard to say. It looks like magenta is the issue and it's printing when it shouldn't. It is also printing when it should though which is weird. It could be the head or the main board but you won't know until you install them. If you can get your hands on a used/bad head that...

Other than feeding issues, one head strike on magnet could cost you $$$$ for a printhead. Not worth it in my opinion.

It could be a combination of both. The media is definitely warping due to heat and causing head strikes but that seems like a lot of ink being left behind as well.

What victor said. There are ways of recovering data from broken hard drives but I'd simply plug it into a new computer and see what happens first. Also, does Onyx have a way to transfer the license to new computer? Whenever I run into this issue with Rasterlink, we just deregister the license...

Welcome back!

Especially the ones with old, broken down signs.

People simply don't read. We run a small FedEx ship center, a glorified drop box, in our building. We put a giant sign up saying, "Already have a label? Put your package in this area and it will ship today." and another one, "We cannot scan QR codes." Guess which two questions we get the most?

Partially clogged nozzles and/or damaged nozzles form head strikes. Anything that deforms the nozzle will cause the ink to fire incorrectly. Check your wiper too. If it's not making perfect contact with the head surface, the nozzles might be having to fire through residual ink which causes...

The first time we had a customer want to run a Mimaki on a Mac with Parallels was the last time. We tell anyone wanting to do it to get a PC laptop or that we'll get the printer printing but they have to figure out the Mac/Software part on their own.

That was my first thought too but when I looked into it, it's actually specific to how Onyx processes the files and converts it to print data. I don't know of any head that has a native resolution of 360 either. Usually when you see resolutions in multiples of 360, the head's native resolution...

The first number is what they call the, "Process Resolution." It has to do with the conversion of the print file data from contone (the digital data being processed) to halftone (the data the printer prints). Lower process resolution RIPs faster but will produce a lower quality print. Higher...

Are you printing overnight? If so, it's probably the computer going to sleep and the printer stops receiving data.

I don't know if it's a RIP thing or a printer thing but I've definitely seen a Mutoh skip the white space.