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I have included a screen shot of the issue I'm having. The art files are customer provided and formatted pretty large in a raster format. The right 3" of the art is being completely omitted. I have tried a few work arounds including lowering the resolution of the art files and art is still...
After I load a roll into my cutter. When I push the button for the carriage to size the material. My carriage travels one direction only and crashes into the right side pillar on the cutter and I get a (e01019) Y position off error.
Recently over the past few month my cutter would do this on...
I have had my VJ1204 since mid 2009 and it has been a workhorse. I replaced the head and maintenance stations 2 years ago this Feb. From what I understand by default the machine is programmed to give the "lifetime errors" within a certain period of the machines life.
Within the last few...
This morning my Magenta print lines were filled with black ink.
I'm running a 7 year old VJ-1204.
In Jan. of this year I replace the machines Print Head and MS and the machine has been running flawless since.
The dampers on the machine have never been replaced. I assume this is the issue...
I just bought the bullet and upgrade to a new design PC. Now hooking up my Value Jet I'm having a communication issue between the pc and printer. The error I get through Production manager is "cannot open port". Can someone refresh my memory to how the port settings should be. It has been...
This morning I replaced the print head and head cables on my VJ, I refilled ink through the lines. However the print head isn't expelling any colors in print mode. I'm currently browsing forums to find similar issues, but not having much luck. Any suggestions where to look or start?
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