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I'm only having this issue with one type of media. My 13oz Gloss banner material, 54" roll. The 63" roll runs fine, the 54" matte runs fine. I'm just going to use the 63" for now until I can figure this out. I live in Bermuda where we have little to no tech support/ service for these machines.
I'm using Argent 13oz Gloss banner material, I typically try to profile my media from scratch. For some reason the 54" rolls get a lot of vertical banding but the 63" roll i tried worked fine. I also had no issues with the Argent 13oz Matte banner material. I was thinking about switching to...
Wondering if anybody has tried to print double sided banners on HP's Latex 800W printer. I use to operate the 570 and it had the ability to automatically align the two sides of the banner via the black registration bar printed in front of the first sided printed. The 800W seemingly doesn't have...
Definitely no issues with the cartridge(s) we have two optimizer cartridges in stock and both of them seem fine. Chips are centered and the acumen marks don't show any signs of connector overtravel. I may have found a reseller for the part but needed the part number which you just provided so...
We have recently run into an issue where our connection for the optimizer ink cartridge has failed. We did all the checks and have exhausted our capabilities. We are now at the point where we need to replace the connector for said ink cartridge slot. As we are in Bermuda and purchased the...
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