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Feel free to call or contact us. We can get you virtually any part for that machine. Just can't give out the manual unfortunately.

Even the highest quality vinyl can have a bad batch or the supplier had it on the shelf for too long. It looks like classic plasticizer leakage to me. But it could be temperature possibly. These machines do have an operating temperature range. Off the top of my head it's usually around 65-80...

Post some pictures. Maybe it's more extreme than I'm imagining.

You might have popped the membrane between the channels. When you pushed solution into on channel, did it ever come out of another channel?

Looks like a material issue to me. Can't think of anything printer related that would cause that. Have you tried another material?

They might have recommended it if you are running multiple machines on the same circuit and couldn't get a dedicated one put in for whatever reason. Believe it or not, the circuit that amplifies the head signal is similar to a digital audio amp. So I guess there might be something to it. But...

Yes the machine can pull 1440 x 2 watts when the heaters are at full blast. That being said, I took a look at the install manual and it doesn't mention needing a power conditioner. It only says to have the machine on it's own circuit without any other machines. I've also never been told to use a...

Your nozzle check looks fine but are you seeing anything that would indicate that the color starts printing ok but then fades out? That could be a damper issue. Also, is the room the printer's in climate controlled? Big changes in environment can affect color such as big spikes in humidity or...

Maybe it's just different for signs, we're installing printers, but I deal with people working out of their basement all the way up to military bases. If they have financing, we don't leave until we have the sign off to release the funds. If they don't have financing, we don't leave without...

I agree but if you need to take credit cards, a rock solid return and refund policy is key. I've won a bunch of charge backs simply because we are very clear about what our policy is.

We simply stopped giving people terms. For smaller items like parts and vinyl, nothing leaves the building without full payment. With printers, it's 50% upfront and 50% at install. We don't leave the install without payment. There's really no use for terms anymore when money can be transferred...

+1 on head alignments.

It looks like the black is over spraying and the black nozzle check is deflecting so that's probably the answer. The tech can try to clean and recover those deflecting nozzles but if they can't, you'll probably need a new head if you can't live with the over spray.

Be careful taking or damaging the sign in any way before talking to a lawyer. Usually when a car is repossessed there's either a court order or it was part of a signed contract that the bank would repossess after a certain amount of missed payments. Unless you have a specific clause in your...

You can't even change the firmware of one Mutoh model to another let alone another manufacturer's firmware back to a Mutoh unfortunately. As mentioned above, your best bet is finding a used board for sale and doing it that way.

Installing an unknown vinyl from some unknown shop onto a plane that is regulated by a federal agency sounds like a liability to me.

Yeah I'd at least have a window open with a fan with this machine.

While subbing it out is probably the best advice in order to make money, buying a used ValueJet 1324 or JV33 might be worth it to learn the ropes and have the capability to expand your products. That is if you're looking to become a sign shop. If not, it's probably not worth it.

I don't like throwing anyone under the bus because it's too easy to get a reputation. But sometimes you have to do it to preempt someone who's throwing you under the bus.

So there is a third tube but with that rubber stopper on there, it should pull good suction. Since there is absolutely no ink in the cap top sponge, I'd say either the pump is clogged, or the cap top is simply not sealing well. Make sure you are in low head height, and make sure the head height...