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So yesterday I seen this rip error when trying to print a file I've printed 100 times. Today, different file but same error. I've restarted the software, the computer, updated Windows (10), cleared job log, copied the file into a new file but nothing seems to fix it. I can say both files have...

Using OEM wipers didn't fix mine so I have been running without a scraper for like 2 years now. Seems to be okay as I don't print much between manually cleaning and I clean my wipers at the time of cleaning if they don't need replaced.

I hear you on the red issue with Roland. Have had a SP-300V for over 12 years (still going) that prints beautiful reds. Added a VS-300i to my office 2 years ago and can not get a good red (always print with a hint of orange). I have custom profiled this machine over 5 times using all kinds of...

I have dual 28" Samsung 4K monitors and love it. So much screen space. No problem reading text at all....but when I remote in on my 4K laptop (with second monitor) that is a little tough to read. I make it work though as it's better than scrolling all over the the place using non-4K...

Can you elaborate to why UV is bad for wraps? Just curious.

This isn't going to help but I went through the same problems with a VS-640 too. Got it Ordway Sign Supply refurbished; it made one print then quit printing. Spent several months and about $5000 on parts before I finally just threw it away. The issue was I would replace a main part (head...

I've had problems where my blacks weren't real black if they were a CMYK black. But if the color was RGB black it worked fine. A custom profile fixed the issue so both appear rich but thought I'd chime in with my experience.

It could need adjusting but hard to know without being in service mode and seeing the reading. That will give you the truth about the issue. I have had to do this before as if it just gets slightly out of voltage it will read wrong and not work. But you need to makes sure the eye is pretty...

Yeah, I have customers all the time want to either have a custom boat name or their HID numbers in that font and I have to tell them it isn't a font but a hand drawn logo. I wish some Baja fan boy would come up with one.

As other have said...it's (probably) that cable. Been there once or maybe twice in the last 12 years with my SP.

I am upfront with the customer about art cost. As others have said a lot of times the customer will find a vector or high resolution image once they realize it will cost them money to turn the low resolution into what we need. Other times you end up dealing with customers back and forth trying...

Years ago Flexi didn't support PNGs but normally they work fine for me these days (Flexi 19). Even transparencies normally work which can be a real time saver sometimes. But occasionally I have a hard time importing any files...even something like a PDF. Normally a restart of the software...

Left it for a few days while I was out of town and the squeak fixed itself. I manually pulled some more ink and seems to have fixed it so I guess there may have been a bubble in the cyan line.

This one has me confused. 8 color machine with white and silver not being used (cleaning cartridges in those slots). Today the cyan didn't print. Pulling ink with syringe or head cleaning will get it going. But if I try and print just a solid 100% cyan bar it starts dropping out immediately...

I know the 3164 will shrink after months or even years of sun exposure but within days or weeks has me concerned as this is my go to vinyl for cheap decals. No customers complaints from customers on my end yet so wondering if you got a bad or old roll. Is the art the same as before? Sometimes...

Years ago I bought a template online from a place that had a bunch for sale (supposed to be reputable). It was for a RZR which was my personal machine. Every piece of the template had to be modified to actually fit correctly (no kidding; every single one!) The basic shapes were there but...

I too find it easier to just adjust the force on the machine.

I really am not "supplier loyal" as I've seen some pricing differences as much as $200 per roll. With that being said, I got a Fellers a few minutes from me I used to buy from weekly. But when they stopped giving discounts on 10 yard rolls it made ordering from someplace else much easier. And...

I don't have the same printer set up but for RI I have everything set to Relative Colorimetric except Bitmap which I have Perceptual. I think those are pretty common as being the "right" settings to start with. I run Pure Hue on Red, Gray and Yellow for best results on my machines. This was a...

Yes, sometimes you get lucky and still have the file open. I'll send the entire job again but "hold in list" instead of "send now". Then just send the cut job to the cutter. Maybe there is an easier way but that is how I do it if the job disappears before cutting (happens more often than I'd...