Search results

All my heads are under 1000, most in the mid 800s. I can call HP to try and get that replaced. I'll also try swapping the heads.

We have a pretty new L365. It was showing that the cyan ink was low and I figured it would let me know when I needed to replace the cartridge like it has done so far and like out L26500 always did. That didn't happen and it ran out of ink during printing. I replaced the cartridge but now it...

Since I didn't get any information I just powered the machine down properly so all was in place, strapped it down well in my van and I did stick a sweatshirt in beside the printhead carriage just to help keep it from moving. If there is a better way to lock it down as mentioned above I wasn't...

My HP L26500 is down and with parts and labor it's going to be over $2,000. I've located a running used machine for $1,500 that is 3 hours away. I'm going to get it tomorrow assuming it's everything it's supposed to be. Are there any official or unofficial precautions that I need to take in...

It was just the magenta that was off. I tried to do a manual head alignment and lost about 10" of "teeth" on my belt. I ordered a new belt, replaced it and everything was back to good. I knew the belt was not in great shape and should have had one waiting but I guess it was just slipping at...

For some reason I keep getting random magenta shifts on my HP L26. Last time I got it I tried replacing both magenta heads as well as doing an alignment test. That didn't fix the issue. Wound up having to save the art in a whole new file, RIP it again and then reprint. Now I just had it happen...

I tried turning on the gutter on in Onyx but that didn't solve my issue so I called HP. Turns out there are a batch of bad Magenta cartridges out there that are filled with Light Magenta ink. As soon as I told the tech on the phone he knew what the issue was. When you put new print heads in it...

I just put the heads we pulled out yesterday back in and I can't get them to print with any success. It seems once they "go bad" they won't print right again.

We keep having issues with the magenta head(s) not printing correctly on our HP L260. Last week we noticed reds were not printing as dark as they should. We replaced both LM/M heads with units we had in stock that had been sitting around for a bit as I like to have them in stock but we really...

I found the service manual here and replacing this does seem pretty straightforward. HP Designjet L26500 - Encoder Strip and Encoder Sensor - Page 131 I can see where the strip just came loose on the right hand side. I'm tempted to just try and glue or tape it in place but I don't want...

Where can I find a service manual to try and see what I'm getting into? I pulled the cover off the control panel side but didn't dig any further than that because I didn't want to screw anything up. It looks like there maybe a thin bit of glue one the end of the encoder and that's where it came...

My endcoder strip just popped off my L26. I printed a number of jobs this afternoon but the printer was off and hadn't run for a couple hours. I was sitting beside it trying to knock out a couple design jobs before I left for the night when I heard a weird noise and saw something flopping behind...

I have a customer looking for a quote on relettering about 70 53' trailers. Each trailer has 2-4 decals ranging from 2'x3' to 4'x6'. They need the old decals removed and new installed. I did pick at one decal and it seems to be unlaminated IJ-180 or something similar. The decals look to have...

No, I never found anything suitable.

Well I cleaned and lubricated that top rail and that seems to have fixed the problem. The machine started right up without any issues after doing that. It was pretty dirty, especially on the left side where I was having issues. I know I've never cleaned or lubricated that part but I'll...

No I have not cleaned the upper rail. I'll try that tomorrow morning.

Belt looks fine to me.

Disregard the second post, not the original. I've put a call in with HP and I'm waiting for a tech to call back. I suspect the encoder strip is messed up. I can see a small ding in the strip on the left where I keep having issues. Not sure how it got there, maybe when it jammed while cleaning...

disregard this post

I did a rail lubrication like normal and then the carriage moved back and forth to spread the lubricant. When it got to the left side it made a loud noise and gave the 86:01 Substrate Jam warning. There was no substrate in the printer. I did get a spot of oil on the encoder strip while...