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  1. Need Help Client requesting files

    What do you think after 40 years I'm not aware of what competitive bidding is? Hopefully, the bigger point wasn't lost on anyone. Human relations play into these kinds of decisions as much as raw numbers. We did our best to impress, they appeared plenty happy with the pricing, but somewhere...
  2. Need Help Client requesting files

    We all deal with clients of varying degrees of honesty, loyalty, transparency, ethics and most of all knowledge about intellectual property rights and related issues. I certainly don't expect every potential client of ours to be well versed on these issues or to be completely honest about their...
  3. Need Help Client requesting files

    You know the real sad thing about some of this? It's that more and more we're finding that it isn't our peers that we have to worry about snagging and working from our proofs, or underbidding based on an unscrupulous or unaware client sharing our layout concepts or proofs with the bottom...
  4. Need Help Client requesting files

    We do work for multiple ad agencies and graphic design firms who once clued into proper formatting, bleeds and of course converting all text to outlines, ALL send nearly print ready files. We put the onus on clients to help us, help save them money on needless labor doing simple tasks that...
  5. Need Help Client requesting files

    Let's be clear, there is a huge difference between an undertaking like you are describing that takes 6-8 hours and what most of us are doing on a routine basis and just accounting for in the cost of the product or in some other way. ie: Customer A sends us near production ready file and we may...
  6. Best way to deal with seams on multiple face panels across large lighted cabinet?

    I've seen faces far smaller than this expand and contract almost an inch depending on how big the temperature range is. When working in electric sign shops, the rule of thumb we were always told to follow was to expect anywhere from 1/2"-1" expansion and contraction. A 4'x50' is a monster...
  7. Need Help Client requesting files

    Generally speaking I agree with you on your premise. In this particular case though, its a bit different. We have an OP who had an established client and received various files and assets from the client to work with, not the other way around. I have to assume whatever time it took to manipulate...
  8. VP-540 Printer messed up

    I would suspect air in the lines for the drop outs is only a minor contributor. The amount of air that could enter the lines with the cartridges pulled out is pretty minimal. Its not like its an open valve. The "now processing" issue seems to have as many causes and remedies as anything...
  9. Need Help Client requesting files

    Your comments remind me of that discussion about selling one's business and whether one's client list and files had any value. It's obvious in this context that they do have substantial value and if we freely give them so a client who hires a new office manager can appear busy by going out...
  10. Template for Mounting A Bunch of Laser Cut Letters

    Actually, they are $70 for up to 100 letters. Drill patterns are $4.85 per letter. Simple spacing guides are $10. I'm not saying to use them or not, but we just factor the cost of them into the job and rely on knowing its one less task we have to do for a dimensional letter job being produced...
  11. Template for Mounting A Bunch of Laser Cut Letters

    So where do the letters come from? Are they already predrilled for the studs? Are Gemini's prices for patterns considered that high that many of you don't want to use them? We consider and factor in the cost of them producing the patterns when order letters and logos from them. We don't...
  12. Template for Mounting A Bunch of Laser Cut Letters

    What do you do to it after you pen plot it? Cut the outer edge of the letters out? Perforate it and pounce?
  13. Template for Mounting A Bunch of Laser Cut Letters

    IF you have access to a CNC, then a piece of 1mm Sintra with a small offset path added and only the exterior path cut is how we usually do it with that many letters. We also use the paint mask method if the substrate is smooth and fully cured if painted.
  14. Rant Some Customers......

    I was painfully clear about factoring in the intrinsic value of the advertising in the context of what was being offered. We don't "wax nostalgic" about anything, we roll up our sleeves everyday and MAKE signs and we ARE in control of the entire process for the overwhelming majority of our...
  15. Rant Some Customers......

    All condescension aside, the bigger question posed in this and many other similar threads is what the intrinsic advertising value is of the products we sell as well as its value to us as local business community members. Even though products can be bought online from far off, wholesale vendors...
  16. Rant Some Customers......

    I've never understood what appears to be the widely spread, mass cheapness of a profession that is only minimally needed to sell any property that isn't a complete dump or has complete freaks for sellers. We've owned multiple homes that each sold in less than 24 hours for list price, making us...
  17. Selling your business

    Boom. Mic drop!
  18. Selling your business

    I'm not sure why so many discussions here need to devolve into a pissing match of ideas where each response is dissected and attempted to be nullified or rebutted, but it is what it is. I think I've made it painfully clear that every circumstance is different and has many variables that may...
  19. HDU questions for a hanging sign

    We apply similar traits in our personal life. We and our neighbors in most places we've lived shared big tools and garden equipment and never saw the need for each household to own it's own rototiller, lawn mower, chainsaw, etc. Especially for tools that might only be used a few times a year by...
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