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what cutter are you using?

whenever I see damaged lined up like that across more than one head, I suspect a head strike. Take a look at the bottom of the head and see if you can see any physical damage. Have you replaced the captops? I would do that before replacing a head. Also, make sure that it is level in the...

I think the problem is that by the time the enVision series came out, there really weren't any customers needing to pounce a pattern, so finding one second hand will be really tough as well. The older GS and HS plotters all used to come with the pounce tool as a standard part of the tool kit...

I would also use RGB rather than CMYK - especially if you're trying to hit a blue.

I think Vander was referring to regular preventative maintenance visits by a tech. I whole heartedly agree with that from a service provider's point of view. It sounds like their giving you a free qualification inspection to prove that you don't have any pre-existing conditions. Sent from my...

Check with a Mutoh dealer in your area. Sent from my SM-G955U using Tapatalk

A service contract will allow you to budget your maintenance expenses target than let them surprise you all at once. This known, fixed expense is easier to incorporate into your calculations for shop time as well, allowing you to be more accurate when pricing your products. Most service...

Thanks for the business! Just don't load it on a printer and ruin $16000 worth of print heads Sent from my SM-G955U using Tapatalk

The key part of your comment was:

I would be willing to guess that warped ACM was from improper storage of the panels and most likely using the cheapest one out there which usually equates to thinner aluminum and less rigidity. Store them flat, not on edge. As for adhesion, you can get ACM panels that are processed with digitial...

Go to the view menu and turn on either the layout window or the preview window, whichever one it is that you're looking for.

I would jump on it sooner than later as it is much easier to change a motherboard when you can still pull the parameters off of it. If you wait till it's completely dead, then you just bought a whole lot more work.

- Agreed.

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I'm sure you ain't seen nothing yet...

Thanks for sharing the fix with us. We all love a happy ending Sent from my SM-G955U using Tapatalk

What does the fill stroke editor say when you select the lines? It should show no fill and a stroke of CutContour as a spot color to be recognized in VersaWorks. When you open it, are the spot colors getting converted to CMYK?

How does the tape cause the wrinkles? Do they appear as soon as you fold the hem or after it's been hemmed for a while? After it's been rolled up for storage or travel? Do you pre-fold the hem before taping it? Sent from my SM-G955U using Tapatalk

Have you tried Mutoh inks in your Mutoh printer? Sent from my SM-G955U using Tapatalk