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Good points above, also make sure that you don't have any power saving features turned on on the computer that might get in the way of production.

Does any ink flow through?

If you syringe from below the captop, do you get air or ink or resistance?

You should ask the company that sold you the inks or Triangle themselves. Were you using Triangle inks before or did you just start using them from some other brand or OEM?

As AlsEU said - you never know. If you did this per the supplier's instructions, I would still be asking them for a resolution. The only hack that I could think of would be to use a cleaning fluid (the OEM or the third party - not sure which would be more effective) and try to get the head to...

Good luck Matt!

I'm not familiar with that specific vinyl, but if you can't find one for it on Rolandprofilecenter.com, then I usually go with the PCV4 profile for cast films and GCVP profile for calendared films. They usually do a pretty decent job for a "generic" profile.

Nice Job!

Save yourself the frustration and upgrade your software and computer and get the Gerber USB adapter cables.

We see it often. And it's not unusual for one color to react differently than another. I would go to the vendor that sold you the third party ink and ask them to make it right for you.

Is your cutting strip in good condition? Have you tried a new blade?

First off, the encoder strip doesn't fold on itself, that would be the cut carriage cable. But you are probably right in that this is most likely a dirty encoder strip and it is probably somewhere in the middle. The encoder strip goes the full length of the printer and appears to be a gray...

Which direction is that going? What does the nozzle test look like?

When you change to metallic only in Versaworks, what do you see in the preview? Does the metallic ink icon show up in the center panel (where your normal cut icon would normally show up?)

You should be able to do a couple of little charges from the menu (cleaning menu I think) to bring the ink up to the head.

Unless you're printing the gradient with black ink only, your grays (and other colors, but greys tend to show it more) will be subject to Metarmerism - where the lighting conditions will affect the perceived color. Always evaluate your prints in the light that they will be viewed under - e.g...

Epson Tech Support: 562-276-1305

I have customers who use an in-feed and out-feed table when cutting thick graphics so that it doesn't have a curve in the media. This seems to work well for them and if you do this a lot, it should pay off. If you do it exclusively, you should consider getting a flat bed cutter.

Have you checked on RolandProfileCenter.com?

I'm pretty sure that the issue lies in the export, not the import. I'm not an Illustrator guru, but someone will surely pipe in here. What format are you using? EPS? PDF?