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hello. trocen TroCCDCut Request to share software I can't download it from the homepage. Could you please share it with me? Please send your request to congdesign@naver.com Thank you

When I turn it on As seen in the photo object = catodipotric alarm type=switch alarm alarm event = alarm occurs An error alarm appears and the relay is not activated. Does anyone know the cause?

The printer name is xenon M3. When you turn on the UV printer, 5 beeps will continue to sound. If you look at the board, the light in that area will turn on when a beep sounds. They say it's an ink problem, but when you purge, ink comes out easily from the head. Which part could be the...

I'm using Epson Sure Color S60610, but ink is forming on the head. The nozzle and printing work well too. If the ink forms as shown in the video below and you print, only the first part will be inked on the paper pressing plate. Other than that, the output comes out without any problems. Is...

I am using F9340 with water-based ink. I am using Edge Printer rip & ergosoft rip I can't figure out if the alignment of the head is the problem or if the level of the machine is the problem. I can't help it even if I try all the different profiles. Is it possible to solve the problem? We need...

S60610 is I am using Edge Printer Lip. I downloaded the profile from the Edge Dashboard and tried it. The color value differs too much from the monitor. I can't help it even if I try all the different profiles. Is it possible to solve the problem? We need help from experts Thank you!!

I have a question about handtop uv hybrid print reverse function. The first 1 or 2 times worked fine, but when I try again The topjet program shuts down with an error. Forward output is fine, but if you turn on the reverse function and start output, an error occurs and the program ends...

(caldera) I am curious about the caldera ink amount control and black color options. I am using handtop uv print. When printing, only the dark color does not harden slightly, so if you scratch it with your hand, it will smear a little. So I want to reduce the amount of ink a little... In...

Hello I'm using the epson f9340 model (epson edge print software). As in the picture, only the gradation part shows the unique part... Is it possible to solve this part? If you check the nozzle, there is no empty space... I cleaned all the machines neatly, but I can't solve that part... Is...

When printing, you want to change the number of output passes and the amount of ink. From which menu can I change it? I don't really use Caldera lip products in Korea Someone I know around me I don't have any T.T

I've been asking questions all over the place. Even if you ask the engineer.. it's hard to find a clear answer Leave a message for inquiry..TT Is the ink less hardened? When I set the lamp setting value to 100% and printed it out and touched it right away, it was not completely cured. If you...

The Handtop UV printer that I am using this time is I use caldera lip... Since this is my first lip program, can I get a manual or guide file? No one around knows how to use it... I can't even find a manual... If there is a company that has a manual, could you send it here? request...

hello. I am doing a remodeling of the flat plate cutting machine. I am writing because I have one question. The current controller is the TC-6828 controller. (Capture 1) I don't have a camera, so I'm trying to use an additional camera and use the vision option. Support from the controller is...

hello I am using handtop HT1600 Kyocera head model. I have two questions, so I'm leaving a question. 1. Among the topjet options, I wonder what role screen and ink density play in printingmode. (Capture 1) 2. The heads voltage is currently set like this. How should I set it up? The head is...

I have the HP Latex 360 2016 version. When you press the RIP installation USB into the computer, a spread appears... So I can't find the Onyx 12.0 version installer... installer If you have it CONGDESIGN@NAVER.COM E-mail please

hello We are an advertising company using the BK3 1317 model in Korea. It's difficult to set parameters... Let's request a backup file. If you have a business owner BK3 1317 / Bk3 1325 I would like to request a two-parameter backup file. thank you

hello We are an advertising company using the BK3 1317 model in Korea. Rectangle, rounding rectangle, dombo are all cut without any problem, but Only circles cannot be cut.... No matter how many parameters are set, if only circle data is passed, the machine returns to the origin... Have any...

Zund l2500cv error code I have a question error code - 342 (AC Fault Polarity Y-Axis) error code - 312 (AC Fault Check Axis) error code - 307 (AC Fault Check AC) Do any of you have the same experience? May I know what the problem is?? I wonder if it is possible to purchase parts from overseas.