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Unfortunately, I have 5 boxes of them lol. I did open a different box and tried, first mug came out good, so thought I was in the clear, but then all the mugs after failed. I tested the design with a different style of mug and well, the results speak for themselves. Attached is an image of...

I have a bunch of 10 oz mugs that I am trying to sublimate using a convection oven. I have done this numerous times in the past and the mugs come out perfect, but, I was given a box of mugs from a client who wants them sublimated, and out of 11 mugs, only 1 has turned out. I have attached the...

This appeared to be the case! Checked the heads and noticed some very fine 'lint' on the heads. Did a good cleaning with a swab and carefully removed some lint with a pair of tweezers and printed another banner with no issues. Granted, one banner my not be enough to determine if this was...

Thanks! Will take a look and see the overall quality of the caps.

Thanks for the suggestion, will definitely have to take a look and see if the head has suffered a similar fate! Hopefully not but you never know. Thanks!

Wipers were replaced recently but will check to see if something is attached to them. Caps should probably be replaced but last time I checked them out, they were still making good contact and looked pretty clean. Thanks!

Will try that next and see if there is something stuck to the head. Regarding head temperatures, is there kind of a standard range for temperatures or do the temperatures changed based on the material. Also, where does one find the recommended values for temperature settings, both drying and...

Thanks, I will give that a try.

Hello, I am printing a banner on a canvas style vinyl banner material, and the printer leaves some 'drops' every now and then. Does anyone what causes these drops? The dryer is set to 50C and the print head is set to 45C. I am printing at 720 dpi as the image is not overly detailed. I am...

Thanks - much appreciated - feel better now that it's me, and not the machine lol

Thanks, much appreciated. Wasn't 100% if the Roland could do full bleed or not - thanks!!

I must be missing something simple but can't quite figure it out. I have a roll that is 30" wide, confirmed by a tape measure, but when I install it in the Roland, the max size I have been able to achieve is 28.4". If I centre the media on the machine, and setup my rollers and guides, it...

There was some ink on the board but I removed the head and cleaned the board. Good think its all pretty much conformal coated or there would have been definitely possible shorts between pins!

Yes, it is a bidirectional print, left and right. Will try the physical alignment, much appreciated!

Have done a calibration and alignment but although improved, still a bit off. What setting should I be looking at to adjust the horizontal separation? Thanks!

Thought I would give you all an update to my Roland Saga. After many attempts at resolving the issue and going over the machine with a fine tooth comb, I finally discovered the problem. When the 'Carriage Separation' issue occurred, the machine had ran over some vinyl that was folded. In doing...

Ok, I think I may have figured it out but too long a day, so will check my theory tomorrow. The printer was given to me as the previous owner was no longer printing and he said the Y/M didn't print so if I could get it working or new head, or, well he would give me the printer. After a long...

The issue started after the carriage hit the edge of the vinyl which must have had a ridge or something which the carriage caught. Ever since then, the magenta head has not been playing nice. I have physically removed the head and inspected it, and I don't see any signs of damage, but that...

UPDATE - all cables checked out, damper replaced in case of leaking o-ring as there appeared to be magenta ink sitting in the head well where you plug the damper into, encoder strip removed and cleaned, heads cleaned, but the longer it sits, the worse the lines become. Definitely a pattern as to...

Thanks - will check that out.