Ah man, let me tell you. My favorite quotes so far: "they're going up high, they won't see the marks anyway" and "that's just the nature of the material." First one was a 2in x .5in white scratch in a set of player banners when we first started using them and the latter was recent regarding some serious drop out on their window perf material.
I had a large rant here about 365, but I'll leave it out for now.
I loved 365 when we first started using them. I loved their story. I loved their speed. I think their customer service and quality control is garbage. I'll continue to have them as a bench-warmer, and I really wanted to use them with a new client, but I can't bring my self to drop ship from them. My current line up is 4over, B2, Signworld, and IndyImaging. You want something done right, Indy is the place. Signworld does a great job with CNC and Laser Cut Acrylic. B2 for just about all my fabric stuff, and 4over for just about everything else (helps that they are across the street from me.)