I agree. The problem is that customers are cheap and they don't understand good design to begin with, much less the value of good design. I recently had this argument with one of our salesmen. As of now our company policy is to give "free" design work with unlimited changes (which is absolutely ridiculous in my opinion). He tries to bury it into the cost of the
sign which may help us win the job, but it definitely deepens the public perception that good design is not worth paying for. Plus they then have this notion to see the design in every possible color/font/size combination to the point where I waste all my time to try and please the customer who has now become the "designer". Now we don't make any money on the job, and the
sign looks like ****. But hey, at least the customer is happy!
And on top of all this, my value an experienced, and educated graphic artist has also gone down the drain.