IC Check Slot 1 Error

[cheryld]

I have a SP300V, I put a new black cartridge in and can't get the black to print black now. I have purged the lines with cleaner, changed the damper, changed the cap, changed the wipers, and cleaned everything up. I have now resorted to printing black boxes hoping will clean itself out, of which i have gone through 1/2 a tank of ink. I put cleaner in my cap and let it sit all night.

When I do a check of the slots, I get an error on Slot 1 which is my black. Any thoughts or suggestions?

 

[Roland Certified Tech]

If I read correctly, the black prints, and then it fades off. Is that correct?
if so, you most likely have not done something correctly attaching the captop, damper or have not used a good quality damper, captop. in my opinion the only dampers and captops that work properly are genuine Roland parts. All of the third-party parts have always failed when customers purchase them. I always end up putting in genuine Roland parts.
when you say you check the ink slots, what exactly are you doing to check them? And what errors are you getting?

 

[cornholio]

What's the problem?
SP-300V don't read the chip of the cartridge, so it could only be the ink empty or cartridge not plugged switches.
If the black just prints fuzzy, you need to replace the head.

 

[cheryld]

If I read correctly, the black prints, and then it fades off. Is that correct?
if so, you most likely have not done something correctly attaching the captop, damper or have not used a good quality damper, captop. in my opinion the only dampers and captops that work properly are genuine Roland parts. All of the third-party parts have always failed when customers purchase them. I always end up putting in genuine Roland parts.
when you say you check the ink slots, what exactly are you doing to check them? And what errors are you getting?

I changed the cap top after it wouldn't print and all other things listed. They are all OEM parts. It seemed it started when I got the new cartridge.

When I say I checked the ink slots, it was in service mode and I'm sure it was port check. Because I figured it was only waste of half an ink cartridge I swapped out the computer chips on them. I figured I had nothing to lose but half a cartridge. This morning I'm not getting the same error. I'm going to try a head clean again and see if it brings Black Ink in

 

[cheryld]

I changed the cap top after it wouldn't print and all other things listed. They are all OEM parts. It seemed it started when I got the new cartridge.

When I say I checked the ink slots, it was in service mode and I'm sure it was port check. Because I figured it was only waste of half an ink cartridge I swapped out the computer chips on them. I figured I had nothing to lose but half a cartridge. This morning I'm not getting the same error. I'm going to try a head clean again and see if it brings Black Ink in

Actually I found it in service mode, under cartridge, I went to IC check and I get an error on slot 1

 

[cheryld]

What's the problem?
SP-300V don't read the chip of the cartridge, so it could only be the ink empty or cartridge not plugged switches.
If the black just prints fuzzy, you need to replace the head.

The blue is printing fine. It's not fuzzy, it's printing a dark burgandy and when combined with colors, doesn't print at all or very little that I can see.

 

[cheryld]

What's the problem?
SP-300V don't read the chip of the cartridge, so it could only be the ink empty or cartridge not plugged switches.
If the black just prints fuzzy, you need to replace the head.

I do have another print head that will swap out this afternoon or tomorrow.

 

[Roland Certified Tech]

In sensor mode, check to see if it sees the black cartridge and check needle to make sure it is there and straight.