I'm in south central Pennsylvania, I was out for a couple months and think I have a clogged print head, getting lines bad when printing blues and greens. Didn't know where to find someone to take a look at it, the company I bought from 3 years ago wants too much just to look at it
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Looking for a Roland Tech to check out my printer
- Thread starter Kipp
- Start date
Zoogee World
Domed Promotional Product Supplier
I can't help with a tech, but these printers aren't meant to sit for long periods not used. Was the power left on? If not, it would certainly be a nozzle clog, might be able to revive, but more then likely, you'll be looking at a new head(s). Which model is it? You could try a 48 hour head soak to see if it helps at all. What does your nozzle test look like?
MarkSnelling
Mark Snelling - Hasco Graphics
Our tech lives near Wheeling. If you want to get an estimate, you can call our office and talk with Mike Kearney. 216-662-7474
Zoogee World
Domed Promotional Product Supplier
A head soak might be your best option, to at least start with.
Looks like Wheeling is somewhat close to Pittsburgh? I'm about 2 hours east of Pitt
ok thank you. I know you clamp the lines, do I clamp the cyan and magenta? I think they both run through the same head. I soak for 2 days? Will the machine be ok for that long turned off?
Zoogee World
Domed Promotional Product Supplier
Yes, you can top up the cleaning liquid after 24 hours. It will be fine as the head is soaking in cleaning liquid, keeping everything wet and should help break up any clogs.
oh ok, so soak both heads. Thanks so much I will give it a try
Zoogee World
Domed Promotional Product Supplier
Yes, exactly. Are you using TR2 inks? The reason I ask, is that it is a known fact that the TR2 Cyan ink is hard on the heads, which can lead to early replacement. Hopefully it will come out and start working for you. Our SG-300 wasn't as lucky.
yep TR2, ok I was able to clamp the line right below the heads and they are soaking. thank you very much
Roland Certified Tech
New Member
You did not mention the printer, but obviously it is a Roland SG/2/3 with TR2 inks.
Good luck on the cyan. Roland TR2 cyan ink basically sucks.
If soaking does not solve it, you will either need a new left head, swap the left and right head or use Nozzle Masking.
If you get a new left head, get a 3rd party ink for the cyan.
I just put 2 cyan heads in 2 days, 2 last week.
Good luck!
Good luck on the cyan. Roland TR2 cyan ink basically sucks.
If soaking does not solve it, you will either need a new left head, swap the left and right head or use Nozzle Masking.
If you get a new left head, get a 3rd party ink for the cyan.
I just put 2 cyan heads in 2 days, 2 last week.
Good luck!
MarkSnelling
Mark Snelling - Hasco Graphics
I believe he is about 45 minutes from Pittsburgh. I don't know of any Roland servicing dealers in central PA. There's one group near Harrisburgh that I've heard of but they aren't Roland service...they do Mimaki...but they could probably help you out. I think it is something like ATC or APC. America Print Consultant? I don't know the name for sure but I'd imagine with a few google searches you'll find those guys.
Yeah soaking didn't solve the problem but I noticed on my test the nozzle masking the test was fine. How do I print using nozzle masking? And does it print normal? Thank you! Looking for some help installing a new head if need be
Yep APC, they are 1 mile from me but won't work on Rolands
I'm using versaworks 7 how do I set my nozzle mask settings in there?
Roland Certified Tech
New Member
You use the printer to see which section is printing best.
Then Versaworks to make the setting.
It is under Printer Settings.
Select your printer, and you will see an Advanced tab in the middle of the page. Click on advanced and then select the nozzle section that you want to use.
This is how you avoid replacing a head if you have a good nozzle mask section.
Then Versaworks to make the setting.
It is under Printer Settings.
Select your printer, and you will see an Advanced tab in the middle of the page. Click on advanced and then select the nozzle section that you want to use.
This is how you avoid replacing a head if you have a good nozzle mask section.
