That's a rebranded Royal Sovereign. You need to make sure the laminate tension is set correctly. I also run bogus
paper on mine so I don't have to worry about laminate sticking to the roller. Bogus
paper tension also needs to be set correctly.
I've said it before I'll say it again. Laminating is an art, not science. You need to find out how the laminator likes to run and stay within those parameters.