Geneva Olson
Expert Storyteller
Gino posting his unreasonable customer made me think of a pseudo customer yesterday. I'm still baffled at this one:
The guy called last week and told me he wanted a decal for his motorcycle. It was 3 inches by 8 inches. He wanted multiple decals of the same thing because he understood the idea of waste in my big printer. So he was willing to buy enough to fill an area. Now, like so many other cell phone graphic artists, he thought his graphic was AMAZING!. I asked him to send it to me so that I could take a look at it. So he did. He sent me a screen shot. I asked him if he wanted that particular image printed because it was a screen shot. He totally went off into a tanget on how decals were originally made. I quietly listened for a brief time and then I got off the phone with him. (That was last week). I sent the image cropped to the size that he wanted and asked if he wanted the black background on it. He didn't respond via email and he called. I didn't answer, my partner, Steve did. Steve told him that we needed a vector file in order to plot the decal out. They had a discussion that he would have to place it in a real graphics art program, which he said he had, adobe illustrator.
I totally forgot about the man until yesterday. He calls me and tells me he is geting a 7 day trial of adobe illustrator and that He will drop that image into AI and then turn it into a pdf and send it to me. Since that's all he had to do. I told him that it wouldn't turn it into a pdf, it would only travel as a pdf and when I got it it would still be a jpeg when I ungrouped it. That blew his mind. He then started firing questions at me. 1-why did steve tell him to get adobe illustrator? i told him because he needed vector artwork and he would probably have to redraw it. Then he said he wasn't a graphic artist and he didn't know how to redraw it. I told him to look at shutterstock for images and we could put something together for him. Suddenly he says, "well that's where I got my images from, I just cropped out the water mark". I'm just shaking my head the whole time. He spent a good 10 minutes telling me about how he created this amazing artwork on his mac computer that he cast onto his 55 inch screen tv. He then was so excited about the image that he walked up to the tv screen and took a photo of it and that's what he sent to me to print. I told him that it was a picture of a picture and that I needed an original image. He said, "if it's as bad a picture as you say it is, I'm going to print it on my printer." I think he was expecting me to get offended. But instead, i told him that was a GREAT idea. He then told me (to one up my answer) that he had some photo paper that he could use to print it on and he would hand cut it and put it on his bike with some adhesive. I told him that he should do that. He got mad because I agreed with him and said, "wait a minute, you told me that cameras on phones were big megapixels and that's what you need to print." (THat was somewhere in the conversation). I told him I had a customer and had to go because this conversation was going no where. He said, "you can say that again". I hung up. I hope to god he prints that damn image out on his printer and sees how god awful ugly it is. AND MY LUCK, he will call back.
I am already at a deficit for a 3x8 inch sticker that I never printed. Lesson learned...
Oh, i'm attaching the image for your humor. I hope you enjoy this episode of "oh my god what is wrong with some people?"
The guy called last week and told me he wanted a decal for his motorcycle. It was 3 inches by 8 inches. He wanted multiple decals of the same thing because he understood the idea of waste in my big printer. So he was willing to buy enough to fill an area. Now, like so many other cell phone graphic artists, he thought his graphic was AMAZING!. I asked him to send it to me so that I could take a look at it. So he did. He sent me a screen shot. I asked him if he wanted that particular image printed because it was a screen shot. He totally went off into a tanget on how decals were originally made. I quietly listened for a brief time and then I got off the phone with him. (That was last week). I sent the image cropped to the size that he wanted and asked if he wanted the black background on it. He didn't respond via email and he called. I didn't answer, my partner, Steve did. Steve told him that we needed a vector file in order to plot the decal out. They had a discussion that he would have to place it in a real graphics art program, which he said he had, adobe illustrator.
I totally forgot about the man until yesterday. He calls me and tells me he is geting a 7 day trial of adobe illustrator and that He will drop that image into AI and then turn it into a pdf and send it to me. Since that's all he had to do. I told him that it wouldn't turn it into a pdf, it would only travel as a pdf and when I got it it would still be a jpeg when I ungrouped it. That blew his mind. He then started firing questions at me. 1-why did steve tell him to get adobe illustrator? i told him because he needed vector artwork and he would probably have to redraw it. Then he said he wasn't a graphic artist and he didn't know how to redraw it. I told him to look at shutterstock for images and we could put something together for him. Suddenly he says, "well that's where I got my images from, I just cropped out the water mark". I'm just shaking my head the whole time. He spent a good 10 minutes telling me about how he created this amazing artwork on his mac computer that he cast onto his 55 inch screen tv. He then was so excited about the image that he walked up to the tv screen and took a photo of it and that's what he sent to me to print. I told him that it was a picture of a picture and that I needed an original image. He said, "if it's as bad a picture as you say it is, I'm going to print it on my printer." I think he was expecting me to get offended. But instead, i told him that was a GREAT idea. He then told me (to one up my answer) that he had some photo paper that he could use to print it on and he would hand cut it and put it on his bike with some adhesive. I told him that he should do that. He got mad because I agreed with him and said, "wait a minute, you told me that cameras on phones were big megapixels and that's what you need to print." (THat was somewhere in the conversation). I told him I had a customer and had to go because this conversation was going no where. He said, "you can say that again". I hung up. I hope to god he prints that damn image out on his printer and sees how god awful ugly it is. AND MY LUCK, he will call back.
I am already at a deficit for a 3x8 inch sticker that I never printed. Lesson learned...
Oh, i'm attaching the image for your humor. I hope you enjoy this episode of "oh my god what is wrong with some people?"
