Roland have discontinued the GR2 plotter range

[heyskull]

Well after only 4 years Roland have discontinued the GR2 plotter range. Strange thing is they no longer are showing a wide format plotter in their range.

I was very dissapointed with my GR2 when initially installed and it was replaced by two other GR2s, which all had the same issues.

The issues are:-
Awful tracking especially on contour cuts over 2 Metres long.
The blade scratching the material as the vaccum and blade return height are useless.
Clunks and bumps whilst plotting that leave a mark on the cut media.
I could go on and on and on!

I discussed the problems with Roland I was having with mine when it was less than 6 months old.
The reply I got was "The problems will be sorted when the GR3 is released!".
I thought this was not very helpful.
Sadly these are just a rebadged GCC plotter which is just a cheap Chinese plotter.
The most unRoland thing Roland have ever put their name too.

All GR2 owners should be given free of charge a new GR3 (or better a GR1) for all the problems with these plotters.

 

[Roland Certified Tech]

There will be no GR3, maybe in your country. Our subsidiary is out of the cutter business, except the 24”.

 

[heyskull]

There will be no GR3, maybe in your country. Our subsidiary is out of the cutter business, except the 24”.

What about print and cut machines?
If this is correct you have made a huge marketing mistake. I have owned 5 printers now, all with separate plotters. One can print whilst the other cuts.
Something has seriously gone wrong at Roland if they don't think they need wide format plotters to match there printers.

 

[Roland Certified Tech]

It is just the stand alone cutters.
The XG-640 is a excellent option for P&C.
There most likely will be a replacement for the VG3 soon.

 

[heyskull]

I guess Roland has had so many complaints about these machines that they have had to pull them leaving them with no wide format plotter options.