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What the actual &%$# is Corel playing at?
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brycesteiner
New Member
What happened when you contacted them to let them know your serial number and receipt?
WildWestDesigns
Active Member
I'm surprised at this due to the fact that I would imagine that X4 didn't require online activation, so therefore, it shouldn't be in a database that would be able to lock you out. I'm speculating this as I have run X5 without the computer being online and it was able to activate with a serial number only. No servers to communicate with.
Depending on what Corel's team says you could try the following (which they may not be much help as X4 would probably be too much of a legacy version to get any type of support, even paid, but I'm speculating):
I guess, what you could try to do is uninstall, re-install and make sure the computer doesn't seen an outside connection (which is what I would suggest anyway for a production computer).
WildWestDesigns
Active Member
Looks like I was right on my speculating. Not surprising.
I would actually also "rip" the installation disc at an ISO (just a compressed virtual disc in other words) and have that to store on hard drives (make sure you put the serial number with it, if it needs one, again, my first exposure was X5 and it did need one). As optical media seem to be on the outs (and they do have a finite lifespan), I would suggest moving your optical media to ISOs as a backup. Most disc burning software have this capability. I wouldn't use archiving software for this. They can do ISOs, but there is a quirk that makes the ISO not as useful compared to using disc burning software.
Bigdawg
Just Me
We got that about a year ago in X5. There were companies online selling what appeared to be legit Corel software (which is where we bought it) but they aren't really legit serial numbers as in they would all have the same serial number. And we had our box. And our paperwork. And our receipts. Company we purchased it from was (surprise!) no longer in business.
The final answer from Corel? Tough. Buy a new version. What you have is illegal. We don't use Corel anymore...
The final answer from Corel? Tough. Buy a new version. What you have is illegal. We don't use Corel anymore...
signmeup
New Member
I had the problem of buying pirated software with Corel 12. It was a perfect copy right down to the silk screened disc. Corel said it was no good so I bought this copy of X4 from Corel... not a reseller. My current software is fine despite them warning that it has been disabled. I spoke with customer service and they were fine with the serial number I provided. They "have opened a ticket" with tech support to get to the bottom of my problem.
Adrian
Adrian
Bly
New Member
Haha. I would.
WildWestDesigns
Active Member
You know, I could understand if it was just a pop up say "hey running legacy software want to update?" And then just tick a box said not to remind you etc.
But to actually say pirated copy, that's a little far, especially when they said it was good when you did contact them.
But to actually say pirated copy, that's a little far, especially when they said it was good when you did contact them.
WildWestDesigns
Active Member
Just out of curiosity, where you locked out since then or did it only show up in the message saying that you would be locked out?
At the very least, based on what I'm reading, it's deceptive (at least in my mind), even if they didn't lock you out.
Not a marketing ploy that would make me spend my hard earned money to supporting them. I realize that it's hard getting people to upgrade on a software that's ~30 yrs old and finding new things to excite customers over, but boy that does make me want to go elsewhere from what I'm reading (or stick with using the old as long as I can). I would like to think that there is something going on in the background, if nothing else on their end, that would reconcile the logic behind it all.
GAC05
Quit buggin' me
From the land of the pale metric peoples
