Hell, they're trying to give me a television right now. Right before Christmas we put a television on layaway online because it was on sale, i wanted to pay cash, and I didn't want to have to go to the damn mall right at Christmas. A few days after Christmas I went in, paid the balance, picked up my tv and I've been watching it for weeks. Since then I get four phone calls a day from an automated system telling me my television is ready for pickup. Today I called, finally got somebody on the phone....AND THEY ARGUED WITH ME ABOUT WHETHER I'D PICKED IT UP. The lady even suggested somebody may have purchased it for me.
Apparently somebody forgot to scan my receipt when I picked it up and they are incapable of correcting that mistake. The system is apparently not going to be happy until another television leaves the store.
Morons.