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Recent content by alexyoon.gaius

  1.

    Is there any way to fix leaning retractable roll up banner?

    Yes I told my customer what TammieH suggested. Since the product was shipped out to another province I can't be at site to fix it for him... that was the hard part! But I appreciate everyone's opinions on this! Thank you!
  2.

    Is there any way to fix leaning retractable roll up banner?

    Yes..all complaints will be forgotten after a drink!
  3.

    Is there any way to fix leaning retractable roll up banner?

    Thank you for your help! I had him to place some spacers as you suggested.
  4.

    Is there any way to fix leaning retractable roll up banner?

    The banner was given enough bleed before put into the bottom. Thank you for your suggestion though!
  5.

    Is there any way to fix leaning retractable roll up banner?

    The pole is fixed-length so it's impossible for himto stretch the banner further..:(
  6.

    Is there any way to fix leaning retractable roll up banner?

    I just checked my other stock of this model and they are already bent-like, and standing perfectly straight! I can't guess what is problem with his.
  7.

    Is there any way to fix leaning retractable roll up banner?

    The pole and the clip on the top is attached together, so the pole itself cannot be rotated...
  8.

    Is there any way to fix leaning retractable roll up banner?

    He replied back with detailed photos. Will this help? MEasured pole length is 81 11/19"
  9.

    Is there any way to fix leaning retractable roll up banner?

    My guess is same too, since it was okay when we checked before shipping it out from here! I hope I have something to say when he replies back..:noway:
  10.

    Is there any way to fix leaning retractable roll up banner?

    Wouldn't it break the feet if tried to bend? They said that the pole gets a bit bent when inserted.
  11.

    Is there any way to fix leaning retractable roll up banner?

    He says that he double checked that poles are inserted correctly at the bottom..what if this isn't the case?
  12.

    Is there any way to fix leaning retractable roll up banner?

    One of my customers complained that their retractable banner is leaning forward. What would be the cause of this? The model is standard 33.5"x78.7" stand. Is there any way that I can fix this for them?
  13.

    Color Banding on Yellow and Magenta

    Thanks for the response. But if it was the media problem, wouldn't other colors have banding issues too?
  14.

    Color Banding on Yellow and Magenta

    My printer is pretty brand new ( bought three months ago) and having some issues with color since I received it. Magenta and Yellow will sometimes show big banding with colors like green, orange, etc that involves those two colors. I pumped and flushed the heads numerous times but did not work...
  15.

    strange droplets shown on certain media

    Hi, I was printing a graphic on a 15oz media and strange droplets (that somehow looks like oil?) shows up on the media. I tried on two other medias, which one of them was from the same manufacturer and one of them was not. The other one from the same manufacturer had same problem, whereas the...
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