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On our HP Latex 310, the spindle end cap that holds the material roll in place has broken (see pic). Is there a reasonable place to order these? I have found places offering the entire spindle rod with both ends, but we really only need the blue end part. Does anyone know where to buy these...

We took delivery of a new HP550 flatbed printer in December 2018 and were in full production with it a month later. We did a bunch of 24" x 24" ACM signs for a customer in January of 2019. They were black, full bleed signs and we laminated them with a callendered intermediate laminate (GBC...

We have a GBC Professional 1064WF Cold Press Laminator. We have the calibration tool and we periodically adjust the pressure on one side or the other so that the pressure is equal. But recently it seems like the rollers aren't pushing down hard enough. I have attached a picture of a section...

We are in the market for a substrate cutter and I am looking for recommendations. Ideally, this machine would cut ACM, coroplast, foamcore, PVC and maybe a few other materials. I have a done a little research and found the FSC Multi-Material Cutter and the Foster SteelTrak (aka Keencut?)...

We have an Edge FX that has developed a thin (less than 1mm) horizontal white line in all colors, always in the same place (1/2" from front edge). Increasing to high heat seems to help with some colors, but not with others. i seem to recall having this issue with an Edge 2 in the past and...

We have a Royal Sovereign RSC 1650C cold laminator that has been randomly shutting off while running and it has ruined a few prints by doing this. It only seems to do this when it is under a load, but this has never been a problem up to this point. If the speed setting is on, say, 4, it turns...

We have an HP310 latex printer and it has light blue spindles that insert into the cardboard media roll. Ours have broken and need to be replaced. Our designer spent a couple of hours on the phone with HP this morning and was told by one person that we have to buy the entire roll assembly...

Yesterday I received an unsolicited call from a web.com representative selling their "Lead Stream" service, basically as an alternative to Google adwords for getting you to the top of online searches within 15 miles of your location. I'm usually not interested in these sorts of calls, but I...

Several months ago we wrapped a Sprinter van with the Arlon SLX wrap vinyl and laminate. There is no rear window on this van, but the design called for printed vinyl to look like a window (black with lighter text). So, we wrapped the entire rear of the van with digitally printed solid red...

A new employee accidentally cut two long slices into the top rubber roller on our Royal Sovereign cold press laminator. The cut depth seems to be about 1/8" deep and a noticeable line appears on the laminate at that point when we apply laminate with this machine. I am guessing recoating will...

We are in Birmingham and took a trailer partial-wrap job in the greater Atlanta area, 160 miles away from our location. The issue with the premask being left on has strung this out and is costing us a fortune in hotel/commuting costs. I need to see if there is anyone in the greater Atlanta...

If you like reading in the "horror" genre, read my recent post "Premask left on vinyl too long". After hours and hours spent with a variety of chemicals and techniques, we simply cannot remove the premask from the vinyl and we have 160 linear feet of 18" stripe (Oracal 751) with premask left on...

We were applying cut vinyl graphics to semi-trailers and one of our employees left the premask on the vinyl on several trucks on Friday, thinking he was coming back Saturday. These were 18" stripes that ran the length of the trailer. Long story short, he didn't tell anyone this and, after some...

We are a sign/graphics shop in Birmingham, AL, a metro area with about 1 million people. We have 7 employees and would like to hire someone to help with production work and some onsite installations. I would like to find someone with experience if possible. We used craigslist with some success...

The foil motor on our Edge 2 has gone out and I would like some advice on buying a new one. I spoke with Graphic Marking Systems and a new one from Gerber is $450. They were going to sell me a used one, but didn't end up having one in stock. Any suggestions? I have an Edge 1 motor here that...

We currently have 8 employees including me, and we do a blend of wide format printing, including decals, banners, signs, digital prints, vehicle graphics, wall graphics, posters, etc. After years of doing things the old fashioned way, we are going to make the jump to sign management software...

We acquired a small competitor recently and they have a Roland Soljet PROIII XC540 Print & Cut. We have been printing with it and everything seems to work fine. The previous owner had it serviced several times a year and he was as meticulous as anyone I have seen about that sort of thing. The...

We are acquiring a small competitor who has a Roland Soljet PROIII XC-540. I believe it was made in 2008 or 2009 and can confirm this tomorrow. We have other printers that are similar to this one and so we would like to sell it. It appears to be in immaculate condition and his maintenance...

After confirming that the Edge 1 printhead is the same part number as the Edge 2 printhead, we would like to swap them out. Scott in Gerber tech support says "But, I must be recalibrated . There are a number of things that must be done so it will print correctl. We do not support customers...

After eliminating every other possible part, we are fairly convinced our Edge 2 printhead is shot. We have a fully functioning Edge 1, so I'm wondering if the printheads are the same on both? After a quick glance, they appear to be.........that would be great news.....