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Please calibrate your media feed by performing the PF Adjust in media setup, then try printing the same file. First with wave set to None and then once again but this time with wave set to Super Fine&Wave A or B, see if you get the same result. I read somewhere that Wow1 and Wow2 were created...

You can remove the right cover and check that the switch is still in the correct position. Chances are the lever that triggers the switch is stuck so the switch is on all the time. If it is, see if you can restore it to its original position then compare its functionality with the other sensors...

There could be a problem with a micro switch inside the cartridge bay of your printer. This is the ink out sensor and it is triggered by the plastic tab that comes out of the ink cartridge as it gets empty.

Banding can be classified into 3 main types: 1) Chromatic Banding (aka as directional banding, lawnmower effect): Chromatic banding is the most typical form of banding in piezo inkjet printers. It takes it’s form as a series of alternating color shifts from light to dark. It occurs most often...

In Onyx, that feature is available on the Advanced Options of Printer Settings, on Multi-Strike, select the number of passes required.

http://www.mutoh.com/kb/entry/30/

VJ-1608 automatically adjusts the head height based on the thickness of the media.

Does the problem show up on all media or only on this one?

Hi Charl, Does the black mist problem occur on all your prints or only when printing on certain media like corflute? I have seen this misting problem and it occurs mainly on rigid substrates and not so much on roll media. http://www.westmontinc.com/remove-static-control.htm

http://www.mutoh.com/kb/entry/67/ http://www.stopstatic.com/printingwide.html

In Australia, qualified Mutoh engineers charge A$320 for a local call out, this will include the first hour on site, then A$160/hr thereafter in 15 minute increments. For jobs requiring interstate travel, customer also pays for the travel time, airfares, accommodation, meals, parking fees, car...

Since your problem is intermittent, it is more likely a mechanical fault. Check that the head lock is OK, not bent, not binding, and that it releases the head when it is supposed to. With the machine off, manually move the carriage across the printer, check that it moves freely and uniformly. If...

In Onyx, select the printer, then click on change, a window will pop up, click on setup, another window will pop up, select Printing Gutter, either left, right or both. you can also specify the size you want.

Check that your heater strips are not open circuit, if they are, replace. If OK, check their connectors, might just be a be a loose contact somewhere. You might also have a bad heater relay board. Btw, make sure your unit's power cords are unplugged when you do this.

There are 5 head fuses on the VJ-1204 Mainboard, marked as F1 to F5. You can find them near the side of the black heat sinks. When the head is not printing at all, usually F2 is blown but sometimes, it could be due the other fuses as well. If any fuse is blown, you may need to replace the head...

The printer should only go to board manager mode if the left arrow key was pressed down while the printer was switched on and only released after printer initialization was complete.

Did you get a Mutoh NIC? Direct computer to printer connections require a crossover cable. Have a look here, might help in troubleshooting network issues: http://www.mutoh.com/kb/8/

The maximum media thickness that the VJ-1604 can print on is only 0.3mm (0.01in)

750mA