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I agree but if you need to take credit cards, a rock solid return and refund policy is key. I've won a bunch of charge backs simply because we are very clear about what our policy is.

We simply stopped giving people terms. For smaller items like parts and vinyl, nothing leaves the building without full payment. With printers, it's 50% upfront and 50% at install. We don't leave the install without payment. There's really no use for terms anymore when money can be transferred...

+1 on head alignments.

It looks like the black is over spraying and the black nozzle check is deflecting so that's probably the answer. The tech can try to clean and recover those deflecting nozzles but if they can't, you'll probably need a new head if you can't live with the over spray.

Be careful taking or damaging the sign in any way before talking to a lawyer. Usually when a car is repossessed there's either a court order or it was part of a signed contract that the bank would repossess after a certain amount of missed payments. Unless you have a specific clause in your...

You can't even change the firmware of one Mutoh model to another let alone another manufacturer's firmware back to a Mutoh unfortunately. As mentioned above, your best bet is finding a used board for sale and doing it that way.

Installing an unknown vinyl from some unknown shop onto a plane that is regulated by a federal agency sounds like a liability to me.

Yeah I'd at least have a window open with a fan with this machine.

While subbing it out is probably the best advice in order to make money, buying a used ValueJet 1324 or JV33 might be worth it to learn the ropes and have the capability to expand your products. That is if you're looking to become a sign shop. If not, it's probably not worth it.

I don't like throwing anyone under the bus because it's too easy to get a reputation. But sometimes you have to do it to preempt someone who's throwing you under the bus.

So there is a third tube but with that rubber stopper on there, it should pull good suction. Since there is absolutely no ink in the cap top sponge, I'd say either the pump is clogged, or the cap top is simply not sealing well. Make sure you are in low head height, and make sure the head height...

Mutoh is saying they are backordered until the end of August. You might try clean cut blades as mentioned above.

The fact that the cap is completely clean means no ink is being pulled during cleanings. Make sure the third tube is connected to the bottom of the cap top. If only 2 are connected, you will just pull air. Then try to flush cleaning solution through the pump and into the waste tank. Your pump...

I'm not sure unfortunately. I'll ask Mutoh and see what they say.

Only if it's the actual pump where the leak is coming from. You'll want to make sure that's where it's coming from. It could be a bad connection between two tubes for example. But I have seen the pumps just break internally before. Just don't leave the covers off for long periods of time...

This is true. When you go to training as a tech for a lot of these brands they basically teach you how to install the machine. They don't go over operation or troubleshooting usually. That's something you just have to pickup along the way. I have a few customers I call once in a while to ask...

It's either a bad connection or a tube ruptured inside a pump. You're going to have to get it cleaned up as best as possible and try to find where the leak is coming from. Looks like it's coming from the right pump from the pictures. They are fairly easy to replace.

There are people online offering to crack your firmware so it doesn't need cards. Just be careful as with any cracked software, the source isn't always super legit. Other than that, your ink end sensors in the yellow and cyan are probably just broken. When they break, they default to flagging...

I believe the Mutoh ValueCut cutters use Roland blades. They are rebranded GCC cutters which use the Roland blades.

Check your head cables and the long cables that go from the CR board to the main board. It's usually one of those that has a bad pin, ink splatter or corrosion on the leads, or otherwise damaged causing the short. Even if they look slightly off, I'd replace them.