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  1. Government Contracts

    We've done a bunch of government contracts for printers and run into this a lot. The purchaser knows a guy he wants to buy from so he makes the description of the machine so specific that it could only be one brand. We lost a contract on a printer once because ours had a 3% difference in the...
  2. "UNRECOVERABLE LIMIT SENSOR" error. Can't run limit inititalizing procedure.

    The limit sensor is a an interrupt sensor on the rail near the docking position. A metal flag sticks out the back of the carriage and interrupts it when it's at the home position. It's possible that sensor or flag got knocked out of place or damaged. You can test it in service mode in the sensor...
  3. Ink not drying fast enough

    Maybe the humidity in the room has gone up? I know here in Denver it can spike really fast when it rains because it's so dry here all the time.
  4. Ink not drying fast enough

    I usually crank the post heater up as high as it will go. It won't make the media buckle once it's off the center platen.
  5. Need Help mimaki ucjv 300-160

    Unfortunately it's not very straight forward. You'll need to contact Mimaki and ask for the original factory parameter file that they keep on file for your specific machine. They will want a serial number to get you the proper one. Then you will need to upload the file to the printer using the...
  6. Production manager help

    Sometimes production manager will default to "File:" as it's port instead of the port you normally use to send jobs. Make sure it didn't just default like that by checking the port. If the plotter no longer shows up when you plug in the USB cable, it's possible the electrical outage was more of...
  7. Question Service Manual for Mimaki JFX200-2513 EX ??

    Feel free to contact us for support. We work on the JFX series in Colorado.
  8. Passwords

    Chrome also will tell you when you login that your password is on a dark web list. I had to temporarily make a password for a not important site and entered 1234 and Chrome told me that it had been compromised lol.
  9. VS640 not recognising cartridge

    There are also two sensors in there. One is the chip reader but there is a tiny little button towards the back of the holder that tells the machine a cartridge is inserted. If that is bent backwards or out of place it could be the issue.
  10. Passwords

    +1 on password manager apps. Or an encrypted text file which is basically the same thing without the automation of an app.
  11. Getting paid from customer using bank ACH method

    I have 2 types of customers, the ones that ask if the site is SSL secure and in PCI compliance before ordering and the ones that send their card number, expiration date, and CCV in a plain text, unencrypted email. I delete those emails after I swear!
  12. Math problem....

    Calculus.
  13. Mutoh vj 1304E printing problem

    Yeah that happens when there is a short in the head circuit so a dirty cable can totally cause it. Sounds like you got it figured out!
  14. What causes those nasty email returns?

    We switched to Google a few months ago and it's really good at filtering spam and keeping the good emails. I just wish the interface wasn't so wonky.
  15. What causes those nasty email returns?

    If you do email marketing and get enough complaints, you can be black listed which is then used in email filtering programs. Some companies just set their spam filters too high and miss important emails too.
  16. Need Help Ujv100-160 refresh rate

    Are you guys getting any NCU errros? I've seen the UJV and JV 100 series do funky things when there is an NCU error.
  17. Mutoh vj 1304E printing problem

    What does your nozzle check look like? Have you changed dampers within the last year to year and a half? Your issue sounds like it could be a little different. If it's printing passes of magenta over everything, it could be electrical. Post a picture.
  18. 1624 ink lines

    The cap top is probably dried out. I'd pop one of those in and flush the pump lines just to be sure they aren't clogged.
  19. Mutoh 628 not printing colors

    You should be able to pull the air out with the syringe under the cap so something has to be up. Make sure you clog the second line when pulling from below the cap top so you don't pull air up from the other line. I usually fold it and put some tape around to clog it off and then pull from the...
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