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We've done a bunch of government contracts for printers and run into this a lot. The purchaser knows a guy he wants to buy from so he makes the description of the machine so specific that it could only be one brand. We lost a contract on a printer once because ours had a 3% difference in the...
The limit sensor is a an interrupt sensor on the rail near the docking position. A metal flag sticks out the back of the carriage and interrupts it when it's at the home position. It's possible that sensor or flag got knocked out of place or damaged. You can test it in service mode in the sensor...
Unfortunately it's not very straight forward. You'll need to contact Mimaki and ask for the original factory parameter file that they keep on file for your specific machine. They will want a serial number to get you the proper one. Then you will need to upload the file to the printer using the...
Sometimes production manager will default to "File:" as it's port instead of the port you normally use to send jobs. Make sure it didn't just default like that by checking the port. If the plotter no longer shows up when you plug in the USB cable, it's possible the electrical outage was more of...
Chrome also will tell you when you login that your password is on a dark web list. I had to temporarily make a password for a not important site and entered 1234 and Chrome told me that it had been compromised lol.
There are also two sensors in there. One is the chip reader but there is a tiny little button towards the back of the holder that tells the machine a cartridge is inserted. If that is bent backwards or out of place it could be the issue.
I have 2 types of customers, the ones that ask if the site is SSL secure and in PCI compliance before ordering and the ones that send their card number, expiration date, and CCV in a plain text, unencrypted email. I delete those emails after I swear!
If you do email marketing and get enough complaints, you can be black listed which is then used in email filtering programs. Some companies just set their spam filters too high and miss important emails too.
What does your nozzle check look like? Have you changed dampers within the last year to year and a half?
Your issue sounds like it could be a little different. If it's printing passes of magenta over everything, it could be electrical. Post a picture.
You should be able to pull the air out with the syringe under the cap so something has to be up. Make sure you clog the second line when pulling from below the cap top so you don't pull air up from the other line. I usually fold it and put some tape around to clog it off and then pull from the...
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