I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes.
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There is no point to educate clients these days. I also do t-shirts. I get canva files and get the client tells me "It looks great" On their cell phones. I tell them. Fortunately, I offer retouching services for a fee. But I already paid canva. SMH Education process has gone to &hit!
Not for nothing. We would not print this at all. It's your reputation at stake. I've turned down plenty of orders because of terrible files. Do you want someone to ask them where they got it printed? I must certainly don't. DON'T PRINT!
Too many over the years...But I love it when you appeal to those clients for better artwork, and they respond with. The other printer never had these problems. Makes you wonder, why they are not using these other printers...
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We had an employee that was producing but not happy. I took him out for a drink, and it turned out to be love. : ) His relationship was souring and didn't seem to handle it well. Ever since he is much better at work and feels free to speak about it.
You should never accept cards over the phone. EVER! Unless it's a client you know well. Chargebacks area a lot easier if they are done over the phone. You have no prevention of protection. JMHO
I feel I should bring another issue to charge backs we have stopped long time ago. DO NOT take cards from a husband using wives card or vise versa. ID everyone to match. If it is not the same person with card, give back and ask for cash.
We had a chargeback of $877.60 from an order of $2150.00 An account after two months of doing their order told AMEX that we over charged by the amount stated. After three weeks of back and forth with AMEX, they still took back funds. AMEX just told me to take it to small claims. I no longer...
I haven't had a bounce check in a decade. But I never charged more. Just the fees the bank charges. Keep it a warm relationship and move forward.
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For over a decade, I have done signs for a non profit. Last time I raised my base price for their signs was in 2019. I've seen coroplast in my area go up 40% since 2019 Inks have almost doubled, vinyl has had an increase etc. So I raised my prices based on past & current rates. I was...
I actually enjoyed the videos posted on YouTube of the individuals electrified trying to pull up signs. I print rolls upon rolls of vinyl to make signs. Now I actually have clients asking for card board signs, cause they fear their signs will be destroyed or vandalized. I'm also a print shop...
I've been in a print forum for over 25 years. We are printers that help each other out with daily issues. I had posted on the forum that 4Over had a retail company. I mistakenly called that number and they had told me you have to contact our wholesale number. Two months after that post...
I stopped using 4OVER when I found out they go after your accounts. I'm speaking about a decade ago. They took noticed of volume of orders coming from a particular client. We would send 8-10 orders a week. NYC Hospital account. Lucky we have a strong relationship.
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