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Thank you both. Sorry I hadn't been back sooner. Our son has some health issues and we had to take care of that first. So here is the latest... I had ordered the part from partshere, however a few hours after ordering they canceled my order. They said to check back at a later time. Checking...

Ok, thank you! I looked and it says that it is not orderable thru the hp site. I did find a site that lists it and says it is in stock (partshere dot com). They list it for the latex 365, i am guessing that is ok. Will it come with the software/firmware on it? Or is it blank and I just use a usb...

The 3 LED light on the back going left to right. 1 is off, 2 is blinking, and the 3rd is on. If it does need a new hdd, do you know how much they run and can I install it?

No, it does not show the home button at all.

Thank you so much for your reply! How would I get to that menu? When the printer starts its just the HP screen and then a black screen with the error code on it. I was able to update the firmware to the latest using a usb drive plugged in the back. After it was done though it restarted and has...

We have a HP 335 printer and ever time the power has gone out we get an error on the screen as it powers back on. Here is the error that it shows after turning the power back on 06:48:15 I have tried to look it up and not found anything. In the past we would just call HP and they would have us...

Sorry for the late update: It is printing now! I had mistakenly said (in a prev. post) we tried regular breakers on both. We did, however not at the same time. The electricians had always said they thought it was the cgfi breakers or a short. HP kept insisting we use them though. The techs...

I appreciate everyone's help! Here is the most recent update: So i did what anyone would do i complained on Facebook about the situation. A old friend of about 40 years who is an electrician and works for the power company commented that he would come check it out. He tested basically...

I sent him the info, he hasn't replied yet. However i was just thinking, we tried regular breaker too and it tripped as well. I would think that it is harder to trip a regular breaker then a GFPE? (He had tried a 30 amp breaker)

They are class A i do believe. I was trying to see on them however the type is so small i cant read it. If you just figured out the issue i will have to send you a case of beer or something! The electrician may have overlooked that, i see it now in the specs.

So we talked to the electrician again and mentioned things the techs and hp said. He (electrician) asked me if i could ask any of you who have one of these and have used a buck booster or transformer to step down the voltage for one of these printers where it is at in the circuit. In other...

Update: I think that is were we are at or just take it back and i will buy something else. The techs (2) spent 4.5 hours and replaced some parts. They insist that it is the houses electrical wiring. 3 electricians from 2 different company's all say its is wired right and there is nothing wrong...

Update: Contacted HP and they are sending parts and a Tech out. They said they consider it DOA. Mentioned a power supply, wiring harness, and some boards being shipped to us. I would think they would be coming in a day or two at most. Of course our luck it would arrive dead. Really appreciate...

It is Grimco as well. The fact that 1 cgfi breaker is a 20 amp (for the curing 16amp max) and the other is a 15 amp cgfi for the printer cord which says it only draws 3amps max shouldn't be an issue right? Grimco has been ok so far, however we had the printer for 3 days before we got the ink...

Do you know if i need anything to show them from my electrician or pictures of the voltage, etc? I hate hearing that i have to wait however I feel a little better hearing that its someone else issue now. Is it very common for these to come new with issues? Any idea what their procedure might be...

So UPDATE: The electrician installed both of them last night and the voltage is 215.5 at the outlet (both). I was to tired to plug it in and do the set up so this morning I went to plug it in and it still does the same thing... the "printer power cord" is fine. However when you plug in the...

Thanks for asking. Not yet, the electrician wanted to wait till we had 2 to install one for each circuit. He has them and is planning on installing them tomorrow afternoon. I hope this is all that is needed and then the thing starts right up!

Yes, we have work waiting. We are switching from eco solvent (roland) to the hp. The roland needs new heads (we have had it for 13 years) and I dont want to put any money into it. I was going to go with another roland however i thought the latex would be a better choice since we now have to work...

Those read 120-122 according to my electrician and a few others i have talked to this is what they usually see in this area. Power company says it is not their problem (of course).

I told them what you said! They think its crazy that it cant handle the extra 5 volts. After a lot of back and forth this is what we are getting. Hopefully installed tomorrow. Do we need one on the printer circuit as well? That has powered on ok.