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I think pricing should be in the open. Those that are asking pricing are typically new to the trade and if not helped, would undersell for fear of being high priced. In essence, it benefits all if those that are learning are not underselling. At least that way there would be some guidance for...

Again you've exagerrated

When I first purchased my printer (Mutoh) I saw what can best be described as vertical banding which I confused with horizontal banding. Now hopefully nobody jumps on my bones about the expressions I'm using for banding but I can tell you that when I see the vertical type of banding it has to do...

Matt, if your're talking about the lack of tech support which I mentioned then thanks but it's way too late. The flexi issues I have are obscure and I don't come up against them very often. But... Thanks, it's appreciated. I'm not the original thread starter but if you don't mind then I will...

Have you tried the free flexi support? Don't bother. Tried two times, got two basic questions and then no response. I think SAI makes it's money selling support contracts.

The preset from Oracal probably doesn't have the correct profile. You might try setting your ink limits in lieu of profiling.

How did you price this job without knowing how you were building it?

Signworld IS NOT a franchise. It is a business opportunity. You do not pay franchise fees and if you want to sell hot dogs out or your store you can. Signworld has a business model that is similar to FastSigns and Sign-a-rama. I've heard that FastSigns and Sign-a-rama actually go out and...

Agree with Jackpine. I feed my Mutoh only OEM inks.

The answers you get may be skewed because it really depends on the type of location the business moved from and to and the type of customer base the business services. For instance, if you had a retail location servicing walk-in traffic and you moved to a business location outside of your...

Call GEI Calgraph. It's pricey if you don't have a contract with them and you may be waiting a while for them to get to you - really. They are that busy. At least it'll be fixed.

I usually do nozzle checks. I've been told by tech support that it takes more than a couple of days to affect the printer. If you will be away for an extended period of time it's best to check with Mutoh and then they'll probably tell you that you need to purchase the cleaning cartride and...

Nice logo. I reckon that unless you've discussed the logo up front then the customer believes he/she has paid for the layout work as part of the job. Now, I see a difference between paying me to layout the job and paying for the layout. I wouldn't release the artwork outright I would simply...

If you have the time and ability to fix the machine or replace the parts then you don't need a service contract. Here's another take on it: if you are the only one in your shop and if your fixing the printer you're not only NOT making digital signs your now NOT making any signs because your...

I've got a Mutoh and there definitely is a learning curve to enter the printing world but owning a printer gives you some flexibility in your product offerings since you will be doing your own work. Don't forget to get a service contract with a reputable Mutoh service company or you'll void...

In almost every case, I take a 50% deposit before starting the work. When I send or print proofs it is on my letterhead with the word proof emblazoned through the middle (and faded of course so it doesn't obstruct view too much).

Call GEI Calgraph. they're certified by Mutoh to work on their machines. I"ve used them for about 4 years now.

I don't have a roland but I've found something similar on my Mutoh. The Mutoh has a server connection to it via something called an SEM. Every once in a while the SEM gets clogged from the server feeding the data to it and I find that unplugging the unit and letting it cool down clears up the...

Customer Bouncing checks and claiming cash flow problems is really a double whammy. He's probably telling you the truth about his problems but unfortunately he just made them yours. I'd take it to small claims but I wouldn't be optimistic. What good is winning the case if he has no money...

I don't get it Shrmndlit. you are probably one of the wisest investors I have ever met. Instead of investing your money in something that has a return you choose to take a three to five year loss. I suppose you are doing this because it is a wise write-off so you don't have to pay taxes on...