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Very strange. Was it from the beginning, or started just now? Looks like a problem with the knife holder, or another mechanical slack.

How is the cutter connected? I have seen that happening when connected via Ethernet, but not via USB.

Must be a tangential model with the lateral setting off. Offset is only for drag models.

You can set it on the plotter display as well.

I just had to replace a cyan head on a 6 month old VG3. (Under warranty) I don't understand, why Roland doesn't do anything about the cyan problem...

Laser and flame polishing leaves tension in some material. Be sure you can live with that. Make the test by cleaning the lasered edges with alcohol for example.

I second Damon, but the encoder has nothing to do with it. Time for a new head.

The second optimizer is a design flaw. Since the op needs to be printed as first layer, only the head in the back makes sense...

Get an old XP box and move the harddrive over. Except the harddrive died...

I have seen cyan problems before on the 630. Make sure you have the latest firmware. (The automatic head alignment got massive improvement.) I have installed the printer around the same time yours has been installed. Was your K/C head new, or in your stock? How old is the cyan cartridge? If it's...

Do you have a MyRoland account? Your dealer should have registered you and your product there. If not, tell him to do it ASAP. There you can find out about warranty extensions.(Roland Care plans) If you went past a warranty timeline because of your dealer not registering you, talk to Roland...

Ok, but it's not possible, that you had the same problem with a rasterized file...

So the banding is vertical?

You need to replace the heater board. A SSR doesn't switch off anymore.

You don't need to go into service mode to backup the parameters. Just start it up and do a backup from cutter control. If not possible, write to summa. They should have the file somewhere. (These cutter can be over 20 years old...)

I had to replace hundreds of DX4 heads because of a 100% compatible ink, where the ink manufacturer (from the USA) gave a warranty on the heads. Not one was paid for... Since then, we sell only OEM.

First things first. A SP-540i is a CMYK printer. LC/LM/ and especially LK would help a lot, but not possible on this 4 channel printer. If your head alignment is off, you get grainy halftones, no matter the settings. A quick check is a 100/100/100/100 hairline (0.05mm) square 30x30mm or so...

Your problem is highly likely the cyan head, that needs replacement. The TR2 cyan seems to clog the head sometimes. Get it fixed during warranty.

Use the latest version of flexi, because there have been bugs in early versions of this bundle. If they don't let you update. Use the Summa plugin for Corel or Illustrator to create the marks, print it without any cut settings from flexi and output it with Winplot to the cutter. (You can find...

BN20 have been a pita since it was introduced... I told our sales guys to stay clear of them. Guess what, they sold a lot of this crap. BN2 are a lot better. (Choke valves in the ink path, Ethernet, instead of crappy USB, replaceable media guides, print heater and dryer... they actually fixed...