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"I need more printouts of our brochure (hands over the old brochure) but with a new business name since we are probably going bankrupt next week... Could I have 500 of these printed now?" At least he was honest. When I asked about an old invoice still unpaid his reply was "Don't worry, we...

Tried to put a full color circle on a trailer today that had a lot of "ribs" and reinforcement channels and recessions that go everywhere, the circle didn't look like a circle anymore when I was finished putting it down =P. Convinced the customer for another layout that works better. Just saying...

You do have all three phases incoming? Sometimes when you get suspicious problems with 3-phase motors like I think this one have you could be missing one phase. Lights etc. could work still but check the simplest things first! Good luck! (the display could indicate the three phases and one...

Is the carriage belt OK? No fraying or so? Have you cleaned and lubricated the carriage rails recently? If they are dirty the carriage sticks to it a bit and "wobbles", could cause the problem. Just my .00002 cents...

One customer complained that his web address was all crooked after he had installed it himself. He got the decal ready to apply with transfer tape and all, ready to go. He explained it was a lot of work to cut each letter separate with a scissors but even harder to get them aligned...

This thread just made my day! :ROFLMAO: Got to love the customers who thinks you can read their minds...

You haven't set your media clamps to "long"? Don't know if it gives a message then or not but doesn't that disable the sheet cut function? Or am I totally wrong (I have the SP-540i so it could be different).

You can search for "Designjet 2000cp driver" on google and you find links to HP where you can download the driver files. Use for example the Windows XP drivers or similar older versions. Unzip the files on a folder on your computer, go to Control Panel, Printers and Add new printer. Follow the...

Ugh, had the larger 3800cp model many years ago and it was painfully slow, ate carriage belts, doesn't have continuous ink supply to the heads and I still have nightmares since I printed 100 posters on it once... Mine had a separate HP RIP computer also that sounded like a jetplane. But with...

Niiice, once again Roland surprises me with a clever function! Thank you Dana for pointing this out!! :U Rock:

Yeah, I too stumbled on that issue, so that's why I pointed it out - you only do that mistake once...:banghead: It would be great to have that feature to point out the source file, or if you could have the option to choose to also save the source file when you save the job (checkbox "Save...

You can save the job settings, e.g. layout, print settings, number of copies etc. but you need to have the source file stored on the exact same location the next time you load the job in VW, or it won't work or open. To save the job you select the job you want to store, and then click job->...

OK, so just minutes after my previous post I got hold of one that knew of a program called FinePrint (49,95$) that works very well! You can select how many copies you want and with what imposition, e.g. how many pages you want on one page. At last! Thank you all for your replies anyways!

OK, so I asked the guys that came in and one of them called up his head tech and he just said that the only thing is to buy a Fiery RIP for about 3-4k... The collate function does rearrange the way the pages come out but not how they are placed on the paper...

Thank you for your reply! I tried every setting imaginable with collate on or off, "offset" setting on or off, etc. etc., but to no avail. It prints exactly the same regardless of the setting. Sigh. I tried to discuss this with my printer techs and a competitors brand but neither had anything...

Usually this is a sign of a failing drum (they can fail early from new also, if the printer is new and in warranty you could try to get the seller to replace them if you only have printed let's say a couple hundred pages). But before you replace it you could try and take the drum out and...

You need to buy a specific UV kit for the printer that contains lines, heads and cleaners. Just cleaning the lines won't work.

OK, will do that from now on, strange that my tech didn't advise me to do so when we had the training on our first Versacamm a long time ago... When you look at it you see some ink buildup so of course it needs to be cleaned to perform well (if I think about it...) Thank you very much for the reply!

Should you clean the scrapers, and if yes, how often? I haven't cleaned mine very good yet, but when I see some gunk (lint etc.) on them I remove it with the swabs. My tech have never mentioned it needs cleaning and neither does any manual I have...

It's also when you find the right person for you and your shop. I was lucky to get my first full-time employee about a year ago. Since she was finishing her education they have a programme where the students come and work for almost "free" to get work experience. This girl was very talented and...