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Hello guys the back plastic part of the pinch roller is sometimes scratching my prints especially visible with dark prints. the paper goes back when cutting creates a high point where it hits the corner edge of the pinch roller. any solutions to this? I put some paper tape and it helped a bit...

so summa said: It looks like machine is being re-set. At the point where it stops cutting, there is a change in status on the LCD screen and the machine goes to search for the pinch rollers. We would need to see what is the status change on the LCD to see if there is any useful in formation. So...

Hello was doing some wall murals panels and suddenly on certain panels i was getting these wierd lines across? My Yellow was low but it didnt tell me to replace yet but i changed it anyway and the problem went away. after a couple more jobs it was working fine until the Black was low then...

Sorry not sure sure how to run the job in reverse? But i ran 3 jobs today and it had the same problem but this time it didn't cut on the last little part on the left side instead of right as it has been for the past couple of jobs. I only print and cut with onyx 19 havent used gosign or winplot...

Hello guys the summa s2 is not cutting the last part of my mural for some reason not sure why. I have have paneling set to On. The machine before was unrolling my whole roll of media before cutting so the distributor recommended me to turn on paneling and that fixed my problem. but now its not...

Oh okay cause i saw a video of the graphtech and the guy was able to lower the pressure of the middle pinch rollers so i thought the summa was able to do it too. :(

Hi guys how do you lower the inner pinch roller pressure on the s2 as its leaving a bit of an indent on my paper the manual only says something about the outer roller but not the inner.

Thanks balstestrat I contacted my distributor and they said turn on paneling and it solved my problem since i had no idea what paneling did. Now it rolls our a bit then checks for alignment in sections and starts to cut instead of unrolling everything all at once.

Hi guys, how do you guys tape the print to the take up roll? because after I put the roll on the plotter and start cutting after it gets to the end it yanks the tube and sometimes messes up the alignment of the paper during the cut. I guess i can leave more material for the end but it seems a...

maybe like 5 mins to roll it up nicely and pack, the core that im using its a bit big so have to kind of have to manually roll it when is like too thick. thought maybe there was some machine or tool i can DIY to make it more easier for the long run.

Hi guys is there a device or something i can make to help me roll up wall murals more easily for packing? murals about 24" in width im currently just using a tube to help me roll them but when its a lot or too long its kind of hard to roll them up nicely without spending too much time on it.

onyx 19

how do i turn off preload. i have auto load off is that the same?

Im doing wall murals and they each job is fairly long.

I turned autoload off but when i start the cut procedure it still unrolls everything going front then back then it finally starts to cut.

Hello when im trying to cut a roll on the summa s2 and it always unrolls the whole roll thing before it starts cutting and its making my media crumble up. So I set the roll up then line it up well and clamp it down and it does the minimum load procedure. after that I click Media Size> Roll > Set...

Hello when im trying to cut a roll on the summa s2 and it always unrolls the whole roll thing before it starts cutting and its making my media crumble up. So I set the roll up then line it up well and clamp it down and it does the minimum load procedure. after that I click Media Size> Roll > Set...

Thanks for the tips guys.

Hello trying to cut like 15 foot long wall mural on a roll but sometimes the media doesn't fold well in the media catcher and kind of crumbles the print a bit. Is there a solution for this? do i need a take up reel option so it can roll in there. I have a summa s2 t160. I think i need this...

Hello sending my tiles as separate jobs in Onyx 19 but it doesn't rotate automatically anymore when i do that. Is there a way to do this without me manually rotating each one of them myself?