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  1. Laser cutter "pitting" on the back side

    We are new to laser cutting and are still learning. We have a Boss CO2 laser. On the most recent project, we have what i describe as "pitting". It is little chips of the acrylic getting knocked out of the back of the cut. Anyone know what might be causing this? It is hard to get a good photo...
  2. Printheads from Indonesia

    All those foreign cheap printhead sites are scams. You will never see your printhead or your money again. Alibaba often has resellers that are a little less then US suppliers, but just be careful. Also, I would avoid digiprintsupplies. We had a horrible experience with them. message me if you...
  3. Rant Customer Rant

    We have 2 common sayings around our shop: 1) No good deed goes unpunished. if you bend your rules with a customer once they will take advantage of you and expect it every time and scope creep will beat you down, costing you money. 2) This job would be easy if it weren't for the customers :) Why...
  4. Onyx Thrive and Colex Marks

    thank you.
  5. Need Help Looking for an odd aluminum (or steel) extrusion

    I have a client that is looking for a profile I have seen before. Any ideas?
  6. Onyx Thrive and Colex Marks

    We are attempting to stream line our workflow and use Thrive to generate the cut file for our Colex. It does, but it adds a ton of extra marks we don't need. We only want to have 3-4 per board. Does anyone know if there is a way to change how many marks Thrive adds to the board? Is there a...
  7. Stock vector

    For high quality vectors, vectorstock.com. Also for all types of files creativemarket.com
  8. Printer Recommendation Latex vs Solvent

    Another thing to consider is startup time. If you are swapping materials a lot, a latex is much slower to start since it has to wait on the heat and requires a lot more leader than a solvent. Another thing to consider is piezo vs thermal heads. I haven't used a latex other than HP and the HP...
  9. AUTOMATION and WORKFLOW

    We use Filemaker for our work order system. It allowed us to build custom work orders for our product mix, track all work, bill our work and it does a little automation for us. For example, we use an applescript/msdos script to create a folder structure with order number, name etc with subfolder...
  10. Favorite "professional" graphic design idiot stories?

    Also, when a client sends you a png and you ask for an illustrator or EPS version because you need vector. They then place the PNG file in an illustrator doc and save it as an EPS. Problem solved :)
  11. Favorite "professional" graphic design idiot stories?

    We had someone working for us. Great guy, but he went out to measure a car for a vehicle wrap and came back and did the art, print etc. The installer called and said one side was wider than the other side by about a foot so one side didn't fit. Our designer defended his work saying he measured...
  12. Thrive

    I haven't used Production House in many year so take this with a grain of salt. We upgraded to Thrive mainly because of the difference in processing with the Jaws RIP (Production House) vs Adobe RIP (Thrive). At the time we changed it made a difference in the reliability of the rip to handle...
  13. Printing A Color Swatch Table For Reference.

    I know the most current posts on this are about premade pantone charts, but I wanted share this tool I found which is an .AI script for creating color charts: https://creativemarket.com/sitl/6234530-SITL-ColorChart-PRO-v2 I have nothing to do with the script. I just found it more useful than...
  14. Hiring a business coach

    It is tough being a small business owner. We all wear lots of hats and don't have nearly the same resources or help the leaders of larger businesses have. We have to be jack of all trades and reality is we are masters of few. Sometimes we just need a neutral party to be a sounding board and to...
  15. Running 2 Mimaki Plotters on 1 Computer....surely there is a way.....

    We have been unable to successfully run our 2 Mimaki's out of Onxy on the same computer. Grimco told us they would run together fine. Mimaki blame Onxy, Onyx blames Mimaki and so here we sit with an extra computer and a lightly convoluted workflow. We had the same issues back in the day try to...
  16. Colex Tech?

    Their support used to be great. Just not sure what is happening over there. They told us yesterday we would hear from the tech by EOD and nothing but crickets. Still nothing half way through today. We are getting a bit desperate to get it up and running. Anyone in the Atlanta area with a...
  17. Colex Tech?

    Anyone know if an independent tech who can help us trouble shoot our colex sharp cut? We have been down for 3 days and can't even get colex to respond to our open ticket for support.
  18. Retractable banner top bar holder

    You can buy just a pole from WSDisplay.
  19. New flatbed recommendations

    Just a warning about the HP R1000/2000. It doesn't do styrene well. Too much heat.
  20. Question Discontinued - Quickbooks Premier Desktop -

    We still use QB Desktop 2017. We used to upgrade every couple of year when they turn off the bank feeds to force you to upgrade, but every time we upgrade it affects our job tracking system which integrates with QB causing a domino effect of upgrades so we stopped. We use a 3rd party app called...
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