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  1. Flexi Crashing when opening production Manager

    With Flexi closed, go to: Start > Programs > SAi Production Suite > Preference Manager > Factory Default, click Load button. You will need to reconfigure your plotter(s). Bob
  2. epson printers

    All Epson-brand printers are aqueous machines, which will require coated media. You can put in any size media up to the width of the machine, but it must be coated for aqueous ink. Bob
  3. Image issue with effects in eps file

    This is a problem with most RIPs, where advanced effects, such as shadows and lens effects, when these are overlaying other objects, the RIP is not able to interpret the data, thus the issues that you are seeing. This happens with almost all RIPs. There are many possible answers to this...
  4. FC7000-130 shoots media out the back at hyperspeed

    The syntax that would appear on the control panel would be: Roll x Rear Set [or] Roll x Front Set Bob
  5. Poll Size

    The Q-Series plotters from Sign Warehouse, while made by Graphtec, and appear to be the same as the FC-Series Graphtec machine, are not equivalent machines from a software perspective. Graphtec firmware updates will not install into the Q-Series, not will the Flexi drivers for the Graphtec...
  6. Monitor Calibration

    EyeOne Pro
  7. Can't Access 'Contour' menu in rip dialogue???

    This Gerber plotter has no optical registration mark identification system, and the driver does not support manually identified marks. Bob
  8. 1440 profile for mutoh

    Voltage adjustment likely needed. Bob
  9. Dude, where's my ink?

    I hate to break it to you, but 1 cubic centimeter (cc) is the same volume as one mililiter (ml). 2 cc/ ml per hour = 48 cc/ ml per day. 48 cc's (ml's) of ink wasted each day is not a "very small amount of ink" - it is a substantial amount to spill into a waste container each day. That is why I...
  10. Dude, where's my ink?

    A couple of cc's of ink consumed each hour would not apear (to me anyway) to be a nominal amount of ink. 2 cc x 24 hours = 48 cc of waste ink per day? With cartridges of 220cc's per color, that would be about 1 cartridge of ink wasted every 5 days on average?!? Even if the amount of ink...
  11. Printing filters out of Illustrator

    I would save the file as an uncompressed TIF from Photoshop rather than an EPS file. Largest TIF file I've successfully printed was 2.8GB (largest I've tried). Bob
  12. Print quality vs Setup, 6 color or dual CMYK

    Light ink channels (light cyan and light magenta) are designed to add realism to highlight areas, such as skin tones etc. Adding them (lc lm) does little to nothing in terms of adding to the color gamut potential for the inkset and media being used. What you will get with a CMYK-only ink...
  13. Oracal profiles for VP540?

    Both models of the VP printers (300 and 540) are interchangeable as far as output profiles are concerned. Bob
  14. Blue and Back Pin Lines

    It looks like a problem with the encoder to me as well. I would clean the beam and rail (thing that the bearings on the carriage roll over), as well as the encoder strip itself (with lint-free cloth and IPA), and clean the sensor that reads the encoder (also with alcohol- power completely off...
  15. Help! Printing Problem....

    Run a nozzle check test print. Based on the image you posted, it looks like the cyan channel dropped out almost completely. Based on that assumption, I would inspect the damper for cyan, and try to pull cyan through the ink system from the pump using a syringe. The Falcon printer shares the...
  16. Service Code 0110

    You are correct. This error code (0110) references a problem with the Linear Encoder. I would: 1) Clean the encoder strip with IPA and a lint-free cloth. It is likely that this will solve the problem. 2) Visually verify that the encoder strip is clean, with no ink or other scratches etc. If...
  17. "Undo" not working

    CorelDRAW can be easily reset to factory defaults, by lauching the program in a particular manner. This works with all versions of Corel back to version 3. Start by pressing and holding the F8 key on the keyboard. Next, from the Windows desktop, click Start > Programs > Corel Creative Suite...
  18. HP 5000 help please

    I see now that you have the Designjet 5000, and not the 5500. Without researching it, I cannot be certain, but it is possible that the job submission functionality is something that HP added to the 5500, and was not present in the 5000 series. I will try to look into this, and post any findings...
  19. HP 8000 vs VersaCamm 540

    Don't keep us in the dark. Why are you choosing to go with the Roland? Bob
  20. HP 5000 help please

    It could not be a whole lot simpler. Open a browser window (Internet Explorer, Firefox, etc), and in the address bar, punch in the IP address of the printer on your LAN. This should open the WebAccess browser interface. In the left vertical menu, click on the Submit Job link located on...
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