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Greetings, The company I work for uses an ancient plotter I've never heard of: AnaGraph Express 75-E. Anyway, the past few weeks its been plotting away and then it will shut down, and restart for no apparent reason. As you can imagine this is disastrous for long plotting jobs. Has anyone...

Greetings, We have the above Roland printer at my new place of work. At present we have just started to notice a strange issue when cutting prints. Our rip software is Versaworks. The simple scenario is that a particular file that consists of 5.5"w x 36"h rectagles, when the job is sent to cut...

Greetings, I just upgraded the firmware on my printer to GG-CAL_5.0.0.8 Now every morning when I turn my machine on it asks for rail cleaning and lubing. Every. Single. Morning. Is this accurate with the new update? It seems overkill to me but the reminder always comes up. Any info...

Greetings, I have quite a few clogged bars on my black and cyan and my boss wants me to remove the head and try flushing it with solvent. The last time I did this (2+ years ago) I had disasterous results trying to reinstall it. I have a 2 part question reguarding this problem. 1) I tried...

Greetings, I'm really not sure at all what causes this issue. (just a guess its heater related). This problem occurs randomly and not consistently by any means. It also only occurs on 1 of our 2 mimakis. If you look at the pic, you can see some sort of distortion on the blue between the...

Greetings, Lately I've been getting this when I start printing. It doesnt seem to actually do anything that I can tell. My printer will start printing as usual, no signs maintance is needed. I just hit 'ok' and go on with daily work. It must mean something though. Ideas?

Greetings, So one of my machines has been printing with a nozzle/head that looks like this for a while now: (pardon the image quality, it was a quick scan to get the idea across. Anyway, I have done several nozzle washes for 60-90 min or so, followed by a "hard" clean. Nothing really helps...

Greetings, I am back for 1 day of work and off again due to a family crisis. One of our machines (which was running just fine when I left) is now bleeding cyan everywhere. A test print shows all clean. Problem might be connected to black and cyan as the bleed is most noticable there. Any...

Greetings, Our old FC7000 machine has a 4th pinch roller that is really useful and so I have ordered an other for our new FC8000. However the pinch roller assembly on our old machine was installed @ Graphtec before we recieved it. I will be recieving the unit by itself to install it on our...

Greetings, I have been fighting with the yellow on one of my machines for a while now and Ive been able to somehow keep evreything going. I think Ive reached the end of doing so today. Here is what I am getting: You will notice the spot that yellow is supposed to be printing is...

Greetings The focus of my interest is how to get clean, solid prints on a translucent material that is being applied to acrylic/tough glass for used in backlit signs. Our printers are Mimaki JV33-160s, if this is better moved to the Mimaki section, mods please feel free to do so. Here are...

Greetings, Lately, on one of our printers, Ive had to recorrect the drop position like every few days. This used to be something I only did rarely. Because I am having to do this quite often, does this seem to suggest a part of some sort failing/wearing out?

Greetings, We have x2 JV33-160 mimaki printers. I am wondering if there is a set period of time on when one should change out the print head, pump and dampers? (and if so, why) I usually only do this if there are problems. Lately the colors from the two printers are off (as in arent...

Greetings, Is there a way to disable/cheat the lazer eye on this machine? Lately its really been acting up. The materials are loaded flawlessly with no problems at all, yet the eye will randomly "sense" something an cause the autofeed to cease. I then have to use the manual boot feeder to...

Greetings, I found 1 thread (rather old) with some insight on this, but very little. I just had a head hit on some banner material and when I restarted, got an Error 7 message. Reads: Error 7 Head (0---) According to the older thread, it could be just a corroded wire. Well I called my...

Greetings, I have a couple questions reguading a different topics. 1) How often should the dampers be changed out? It was my understanding that these should be taken out if they start to fail, but is there some rule of thumb.. say annually or something that its best to replace them all? I...

Greetings, I need to replace the pump on one of our jv33 mimakis. I have not had to do this since we got these models. Does anyone know of a link where there is a step by step video or diagram on how to do this? Trying to hold a phone to my ear and listen to some tech guy tell how (as I...

Greetings, We've had these machines since June 2008 and have had very little issues. Daily maintance keeps them running well. We use a bulk ink system and yesterday when I was changing out the filters I noticed that one yellow tube was stopped up. I cleaned it out (the ink was dried to the...