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Have you tried pulling ink through the the maintenance station? When you say that you get some ink from the black and cyan, leads me to thinking the cap is not sealing correctly.
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I have not seen the same exact. I have seen printing solid color behind every print. Tried changing head cable did not help. Changed head and it was fixed. Happened on both machines but at different times with different solid color print. Even on nozzle check.
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I guess the silver lining here though is that we're much more knowledgeable and wiser going forward.
In more ways than 1. First of all, local support is key. Mutoh depends on the dealer to support the product. The fat that SW let you down is not a reflection of Mutoh America. I am a servicing...
I would not say those are test prints. I have not seen that happen during printing. I have seen similar prints when a head has a short. I have seen customer try to keep printing and blow the main board also. I would call a tech asap. It might be as simple as dirty cables.
the fact that you hear air sucking leads me to believe the pump is not the problem. Empty the waste tray completely and clean it out. put some cleaning fluid in the cap. see if it leaks out the bottom at all. I have seen the little hoses that run from the cap to the pump, fall off the cap. Then...
I believe it will work but I am not 100%. I have not tried. The 2638 which is the 100" runs the new firmware and uses the same driver. On another note. In case you did not know. The upgrade from 10.5.1 to 11(cloud) is under $800. This will make sure it runs.
does the printer currently work or did it wipe the old firmware out? if it wiped the old and won't let you install the new firmware, it is probably the dip switch.
If VJ-1204 main board need to VJ-1604 firmware installation for repair, or versus vise, dip switch #3
on main board should be as...
Try a different profile. You will want to use a profile created in Q4 high speed 720x1440. The profile you are using is 720x720. I do not like the profiles Oracal created on this machine. I had a customer that made the same exact move and the same exact complaint. When I corrected the profile he...
what model Mutoh? I am guessing that you opened the door right as the head was releasing from the maintenance station. I bet the head lock is that sticks up from the machine is bent. It needs to be perfectly straight up. PM me if you need help
If you had a tech there I'm sure he checked the bearing raceway. I would check again. There might be a mess on that side from the maintenance station. After that I would try changing the spitting to on media. see if going to the spit pad is causing a problem. Did he take measurement of the...
Clean the cap with cleaning fluid. This will help create a good seal. If the cap is not sealing good, you can push up from the bottom with your finger. It is tough to reach and be careful not to pull of hoses.
I have done 2 sided on 1604,1614,1624. I cut little slits on the sides of the banner on the lead edge as a line up mark before I print. I usually stop the first print after the first couple passes. This allows me to confirm when I do the back side. artwork also helps. You need a little extra...
I am in no way soliciting business from Kentucky. I have been told by many manufacturers that the paper leaches in to the adhesive and causes the cloudiness that makes it not optically clear. I was just told by GF that the 115 optically clear lam is discontinued. That would have been a good fit...
Just to confirm you are using the correct item. The 231 is the ultra calendered gloss laminate. It is the vehicle wrap laminate. It is not the optically clear laminate. The liner on all optically clear laminates will be the clear poly liner not paper. I do agree the liner is thin and can be a...
All the machines I sell in Florida have the A. It must be America. If you do replace the manifold be very careful, there is very thin gasket. I have heard reports of the gasket tearing when removing it from an old head. I have taken old ones off and used them on heads with broken nipples. I do...
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