Replicator
New Member
What percentage do you typically charge for RUSH CHARGES ?????
15% 20% 25%
Curious what others charge for rush orders . . .
15% 20% 25%
Curious what others charge for rush orders . . .
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Rush Charges ?????
- Thread starter Replicator
- Start date
J Hill Designs
New Member
basically same approach here
ThinkRight
New Member
For a normal customer maybe just 1.5 times shop rate.
For PITA customer ,2X or maybe 2.5 X
Depends on customer and not the job.
Dakotagrafx
New Member
LOL
Craig Sjoquist
New Member
Good question, .. I'm re-structuring my prices and types of jobs I'll go after.
I lost a good customer because the time frame when I finished was unacceptable ( my time frame is 7 - 10 days ) finished within 7 when job sold I said 7 days, they wanted 3, which was possible but un-willing to pay 25% more so all I said is I'll do my best or try, they took as I will, of course.
Because of this changes are in order for me.
I do most everything by hand, sell, make, collect, so 7 days is fine with me because as soon as I commit to a job 10 people want me to do there's, the reason 7 days.
So what is a acceptable % charge for rushing a order. ? what has worked ?
Most of ya all can do a job in by 9 out by 5 on alot .
I lost a good customer because the time frame when I finished was unacceptable ( my time frame is 7 - 10 days ) finished within 7 when job sold I said 7 days, they wanted 3, which was possible but un-willing to pay 25% more so all I said is I'll do my best or try, they took as I will, of course.
Because of this changes are in order for me.
I do most everything by hand, sell, make, collect, so 7 days is fine with me because as soon as I commit to a job 10 people want me to do there's, the reason 7 days.
So what is a acceptable % charge for rushing a order. ? what has worked ?
Most of ya all can do a job in by 9 out by 5 on alot .
I should start by saying that our product offering is small signage, digital printing, custom apparel (screen print and embroidery) and vehicle graphics (not full wraps, yet) - so rush fees will likely not be the same for other services but here's what we do.
Our schedule is 7-10 days standard, we will push to 5 days if needed at no charge. We consider anything within 5 days to be rush. Up charge is 25% for 3 days, 50% for 2 days and 100% for next day. Some customers are willing to pay with no questions, others are willing to wait instead of paying. Anytime we produce items for clients quickly without an up charge they tend to expect it on every order so I try not to get in the habit of making exceptions, though for really good clients we will wave or reduce the up charge but inform them it is a one-time certicy.
Our schedule is 7-10 days standard, we will push to 5 days if needed at no charge. We consider anything within 5 days to be rush. Up charge is 25% for 3 days, 50% for 2 days and 100% for next day. Some customers are willing to pay with no questions, others are willing to wait instead of paying. Anytime we produce items for clients quickly without an up charge they tend to expect it on every order so I try not to get in the habit of making exceptions, though for really good clients we will wave or reduce the up charge but inform them it is a one-time certicy.
J
john1
Guest
lol :ROFLMAO:
sfr table hockey
New Member
Just trying to think of what that would be in Nebraska...Hmmm...
And whats a rush job, everyone here wants their stuff the next day.
SignosaurusRex
Active Member
Oh Happy, Happy, Joy, Joy! Did you do the rush job wearing an "Anti-baby-mama raincoat"?
401Graphics
New Member
signage
New Member
:Big LaughAttachments
WildWestDesigns
Active Member
For retail clients that's pretty much what we do as well as long as it's standard LC embroidery, even then within a certain stitch count. If it's specialty embroidery or just stitch heavy, that can alter what is available for a rush.
Now for digitizing customers, I always try to be within 24 hrs, sometimes within 3-4 hrs (digitizing plus stitch out on some patterns) especially for the other shops. Retail clients, I still try to be within 24 hrs, but the ones for the trade get priority, but no real rush fee associated with digitizing.
visual800
Active Member
I have learned when someone waits to the last second to get junk done, all they are doing is finding another idiot to dump this responsibility on so the monkey will get off their back!....yep, blame the signguy if it aint done
I dont rush stuff anymore UNLESS I got the stuff in stock and I can do it and it doesnt put me out. Of all the times things get screwed up its when you rush stuff!!! I do not promise anything anymore and I despise deadlines
When I get a call now and I can hear the desperation and begging in the other fellows voice on the phone i get rid of his a$$ cause I can tell he is going to drag me into his world of hell
I dont rush stuff anymore UNLESS I got the stuff in stock and I can do it and it doesnt put me out. Of all the times things get screwed up its when you rush stuff!!! I do not promise anything anymore and I despise deadlines
When I get a call now and I can hear the desperation and begging in the other fellows voice on the phone i get rid of his a$$ cause I can tell he is going to drag me into his world of hell