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Stuck Converting???

Sign_Boy

New Member
I have a problem.
Mutoh 1204 is stuck.
We are trying to send a BMP to it, the file is not that large under 900k.
The production Mngr "Flexi 8 Pro" sends the file, but the printer gets stuck in a converting mode.

The PC was restarted, the printer shut down and even unpluged.

Any ideas? Thank you in advance for any help
 

Sign_Boy

New Member
Tried sending a jpg, and a tiff is not supported.
Even tried sending different files.
Sent a vector and the color was way off, green printed blue.
 

DRPSignsNGrafix

New Member
Sign boy got the right drivers loaded for it? Is this the first time you running machine? Ever had this problem before.

Stop drinking my :beer:beer adn that might help :Welcome:
 

Border

New Member
what program did you use to convert the bitmap to jpeg? Maybe try converting it in a different program and settings and re-saving, then bring back into Flexi and try to print new file???
 

Sign_Boy

New Member
It is my buddies machine, we spoke to tech support. They said to renew th IP and Port, that did not work so they said to reinstall Flexi, I had to leave his shop at that point so I do not know if the issue was fixed. I'm sure he'll let me know later.

After the morning I had DRP I think I need to replace your :beer:beer supply

Thank you all for the help.
 

randya

New Member
"converting" on the printer display indicates a corrupt or incorrect RIP file or transmission.

Check your network cables and network connections
 

PMG

New Member
I get this often my self...shutting the printer off always took care of the issue for me. Then resend the file with no issues.
 

MacDaddy

New Member
Either the file or a communications issue... Can you send a different job to the printer successfuly???????? Answer this question and you will be headed in the right direction----------->
 

Sign_Boy

New Member
OOPS it's been a while. Better late than never I guess LOL
Flexi had to be reinstalled.
That solved the problem.
 
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