No I didnt know anything about vectorized graphic art or the circle one you call raster art, or that I need an eps, pdf, ai or cdr file on a CD. And you dont know the first thing about the technology business I own either. When I called your competition gathering info on how to produce a specialty banner on tranlucent ripstop nylon 60" high which was quite common on the internet, the 30 yellow page ads I called referred me to someone else quickly, which took me down to 2 real fast. Seems alot of you are weak within your own business. This is not hate mail but it seems to me you all are tuting your own horns on this website about what you know. In two days I have gathered about as much info on the web, and know way more than your employee with you for 1 year. I am your customer and I am not stupid but just not educated in your field. I am willing to spend thousands of dollars to get what I want. Will you spend a small amount of time with me giving me the basics of what you want. And by the way I just got done searching google for vectorized art in a beach scene for 3 hours. I havent found any sample pics I could buy yet and download. I went through about 75 websites which most were about as vague as the 30 yellow page ads I called. I am piecing it all together and I am getting sharper by the minute, until I qualify for your greatness to build me some banners.