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Hello, when I try to print something, I get an error for the UV Lamps, but this error does not show up with an error message. On the home screen, it just says "Error" on the right side. The lamps are at about 650 hours and I am waiting for new bulbs to be mailed to me. Potentially related...

Hi, my HP FB750 printer has mostly not been used for the past year and now will not print black ink at all. What I did during the past year - Clean the print heads, about every ~4 weeks due to COVID. - Kept the printer on - Made sure there was ink for each color What I tried - Check jet health...

I am planning on cutting out 3D letters for letters to stand on a stage. I am seeking out suggestions for a font that would work well for standing. I was thinking about using the Bold or Black version of the following fonts. - Gotham - Avenir Next LT Pro - Proxima Nova - P22 Underground -...

A client of mine is asking to print some text that matches their existing logo cling. The current vinyl is installed on the inside of the restaurant window. Question - Any idea what material was used in the attached image? - I currently use vinyl like 3M 40C. How would I print a frosted texture...

Hello, based on the current world-wide pandemic, we may have to shut down our print shop for a long period of time. I am wondering if I can unplug the following printers. - HP FB750 - HP 560 - HP 260 Will anything bad happen to the printers if I leave them unplug? I am OK with the ink going...

Hi, I am wondering how I can get measurements for an escalator cling. I am mainly concerned how to get the measurement for the curved part at the top and the bottom. What methods can I use to get accurate measurements for curved areas?

Hi, so I think the belt for my HP 260 is broken, it keeps making a loud noise when moving and if I try to print, then the printer will say substrate jam even though there is no substrate jam. My printer is out of warranty, does anyone know anyone that fixes this in the Chicagoland area or is...

Hi, I am wondering if it is normal to see the print passes on the graphic when printing from an HP 750. I am currently printing using Indoor Signage in Caldera. I see a slight overlap between each pass. This is mainly noticeable when printing solid colors. It doesn't matter what substrate I am...

I have recently purchased the XRite i1 Pro 3. I am trying to create a profile and I did not see the device when starting the wizard. Can I use the XRite i1 Pro 3 with Caldera 11.2?

Hi, I am looking for a rigid board that is around 2mm thick, 4' W x 8' H sheet, translucent board. Currently, I am printing graphics on Sihl 3747 Backlit Film and taping it to .020 PETG that has 3mm Milk Plexi behind it that goes into a 1/8" channel and then is backlit (see attached example of...

Hello, my company uses 3M 40C for almost all temporary branding installs. The graphics are generally up for ~3 days. We sometimes have issues with the vinyl taking off small areas of paint, or wood finish. What are some best practices when installing and removing vinyl? Currently, we are doing...

Hello, I am having issues loading a roll of fabric on the HP FB750. I try to make sure there is equal distance on both sides of the roll and follow the on-screen instructions but I keep getting creases while the print goes through and the print head then hits the bumps and smears some ink. I...

Hi, I am printing a graphic with grey text that has a white background. This text in the attached screenshot is the first thing the printer starts printing for this graphic. The other screenshot is printed using a white underflood on 1/8" acrylic. I have only noticed this a couple of times, and...

Hello, see the attached image for reference. I am getting jagged off-color lines in my print. I ran a print job that was 476" long and this only happened to a couple of signs on the run. I checked the graphic and it should be a solid color. - This only happened to red and purple color solid...

Hello, I have noticed off-color banding when printing black on vinyl banners. It looks like this only happens on the edge of the graphic of an 8' print on our 98" wide HP FB750 printer and when printing a black background. Printer: HP FB750 Media: Frontlit Banner Print Resolution: Indoor...

Hello, I printed some graphics on be.tex Samba FR for an SEG frame using our HP FB750 UV Printer. The graphic fits well and tested in our print shop and we didn't have any issues when putting the graphic up, but we had an outside team install the graphics at a show. I got some pictures of the...

I am looking for a material that I can print on for SEG backlit signs, but I am having issues getting a deep color when printing on my UV printer. Printer: HP FB750 Material: Be.tex Samba FR Print Mode: Photo Plus RIP Software: Caldera 11.2 The graphic looks pretty washed out when I backlight...

Hello, I am trying to print on fabric with my HP FB750. I have tried several sample rolls of various fabrics that work with a UV printer. Most of the time the graphic looks good, but sometimes, part of the graphic will have a grid-like effect with dark round dots. I have attached an image where...

I printed a graphic on a sample roll of UltraCarpet® Extra. This is the first time I am dealing with carpet. We are looking to place the carpet by an entryway, so there will be nothing to cover up the edges of the carpet unlike a trade show. I am wondering if there is any finishing techniques...