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Hello, I am looking for solutions to my issue with getting the Gerber Edge 2 to work on Windows 10. We use Omega 5.0 and our Envision and Mimaki works just fine without any error. Our Gerber Edge 2 is recognized on Omega 5.0. The issue is when I send an item to print it has an error when I go...

I am having issues with Printing on the Roland TrueVis SVGII-640 printer. I have had this issue for over a year. I believe I mentioned something about it on this forum early last year about it. The issue is that I am printing projects and randomly a lighter band of color will appear in the...

We are still having issues with ours. It isn't even telling us when Ink is needing to be replaced until it is too late. Normally versaworks pops up with a warning saying that we don't have enough ink for the project but it doesn't even come up.

That option would make sense if we had more issues. It is in a climate controlled environment. It does get hotter than usual on some days however we never have the issue on those days.

It seems like the more I use this printer the more issues we tend to find. I printed 8 panels for a food trailer wrap that we were doing and 2 of the 8 panels printed with noticeable differences. Now I did check the file that was given to me and everything was perfect. So today I went and...

With ours we usually have issues with ink not drying and coming up on the backer, I turned down the passes from 10 to 9. When I turned it down to 9 we started having the issue that I showed up above. When I changed it back to 10 passes it went away. In order to counter our first issue about ink...

I have the same issue with our VG2-640 and using TR2 inks. It happens more when I am at a lower pass or my ink percentage is lower. Sometimes it happens out of the blue with our normal settings. When we don't have that issue we have the issue with the ink not drying fast enough with darker...

All of Roland's printers are perfect machines ;) Seriously though, this feels like a battle with them.

I am looking for any information that people can give me on issues with the TrueVis VG2-640. We have contacted our sales person, Roland also knows that there is issues, however it seems like they are just brushing the problem off. We are trying to build a case that there is issues with the...

Have you had any better luck with having the Dryer?

I think in the end we are going to end up with an added on heater.

UPDATE: Our supplier of Avery 1105 got us into contact with a representative of Avery Dennison. On the 21st of June someone messaged me and we started to work together on a possible issue with the material. On the 21st I did a sample print on our Roland SoloJet Pro 3 printer. I did 2 test...

UPDATE: I did end up messing with the amount of inks that went down and it created another problem. The company that sold us the machine talked with Roland and they are addressing it case by case saying it has to do with the material Avery 1105. From what they believe the issue didn't start...

I did end up making my own profile for the 1105 material. I used the the specs from the profiles provided by Roland to help me with it. Since there was 3 profiles available through Roland I compared the three. All three had more passes than the one I made up. One didn't have the option for...

With ours it is only on the 1105 and it doesn't do it on darker colors and not the lighter ones. I am hoping to find a way to fix it before trying the $2500 external dryer. I haven't informed Roland yet because I wanted to see if other people were also having issues or if it is a material issue.

I am having issues printing on Avery MPI SC-1105 using the Roland TrueVis VG2-640. We have had this printer for almost 2 years now and so far the issue that we have is with the 1105 material. The darker colors seem to not be drying by the time the material is rolled up. The image that I have...

Every time i start up our JF-1631 i get a water tank route error, usually turning it off and back on a couple times gets rid of the error and allows me to print. Recently the error has been more persistent, i have tried cleaning the tank, replacing the antifreeze/water mixture according to the...

While doing my usual test prints before running banners i noticed a complete loss of a cyan test on one of my heads, when i opened up the carriage to have a look at the ink lines i noticed air coming into all four cyan lines on that side. I was told that it is likely a damper so we ordered a...