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If your cyan nozzle check has a lot of deflections it will cause spray like that. Usually you can do a head soak and some cleanings to try and clear them up. If your nozzle check is perfect and still sprays, the head could just be failing but I'd check the head cables and environment conditions...

They don't really make the ValueJets anymore although I think you can still get the Sign Wearhouse rebranded versions. Also keep in mind that there are 2 different kinds of solvent XpertJet. The XperJet and the XpertJet Pro. The Regular XpertJet is closer to a VJ1624 and uses the same head. The...

It's not something I've run into with this machine but at the end of the day, you don't have to use the cleaning cartridge at all if you don't want to. All it does is put cleaning solution into the cap top once every 48 hours. You can either set that to a higher number or just not install a...

$250 per hour service is on the high end for service from what I've seen but you are also in New York so that may have something to do with it. In general I see $150 - $200 per hour from the techs I've worked with around the country. It also looks like they quoted all OEM parts which is normal...

If it's not clicking than it could be stuck shut. That wouldn't allow ink to flow into the sub tank and cause this issue. You can try opening and closing it a bunch of times to see if you can get it unstuck. If that doesn't work, you will either need a new one or you can try to flush it with a...

The RIP handles CMYK values and Spot colors differently so that makes sense. If you send a CMYK gray to the RIP it interprets its according to the color profile. So you might send 50% K to the RIP but it actually interprets it as 3%C 4%M 1%Y 57%K for example. But when you send a spot color it...

Either the cap top has failed or the tubes are clogged. If the cap is older than a year, I would just replace it and flush some cleaning solution through the waste tube to make sure they aren't clogged. If the maintenance station as a whole is older than 2 years, the pump itself could be failing...

Haha yeah usually I will copy and paste in front, offset path, merge all the elements, and then send to back. Then you can make it whatever color you want to match the image.

If you're using Illustrator, you want to use the, "Offset Path" function. Instead of scaling it actually moves the path outward however far you want it to go. I assume Corel and other design software have something similar.

I get that for sure. We usually bring pretty much everything with us on service calls for that reason. But in my experience there's techs out there who simply don' troubleshoot and just change out all the expensive parts and hope for the best. I can't tell you how many times I get a call from...

I've flushed many heads in my career and would say that it generally recovers nozzles but only clears them 100% about 30% of the time. It all depends on how old the head is and how clogged it is. Also, nozzles that are physically damaged simply won't recover. You do run a risk of breaking the...

I have a manual that shows it but I'm not allowed to give it out. They generally go overboard and want you to even change the pumps every year which in my experience usually last many years. I would say the most important things are going to be the cap tops every 1 to 2 years, wiper once every 6...

Mimaki recommends changing the cap once a year so 3 years is probably a good time to change them out.

We have switched our 1204 customers over the Bordeaux brand. It's very close to the same formula as the original Eco Ultra inks. https://www.solventinkjet.com/product-page/fuze-eco-mt-ink-for-mutoh-valuejet-printers-440ml

At the end of the day the damper in that machine is a basic dual channel damper but they put 4 of them into a big unnecessary assembly and sell it for more money. I'm willing to bet you could take it all apart and just change the dampers but I have never had a chance to try to know 100%. Also...

That cap adjustment will always move up afterwards. It's basically asking you to tell it when the cap top touched the head and then it moves up enough for it to seal.

I've been in the printer parts selling business for over 13 years and have picked up some signs that a site is a scam. 1. They are located in Indonesia. I don't want to generalize but I've never heard of anyone actually getting their parts when they use an Indonesian site. 2. They are located...

Ink nozzles dropping out during printing is almost always a bad damper or other ink flow issue. I'd start with the dampers especially if they are over 1 to 2 years old.

What machine are you working on? We might have what you need in stock.

Usually printing on colored or patterned vinyl works with black but any other color will look washed out unless you can print with white.