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You can use Rasterlink exactly how you used Versaworks. Just set the CutContour spot color and open it in Rasterlink. It should see it as a print cut job.

Ok that is a clear cut sign that the encoder strip is damaged or the sensor is failing. I would at least replace the sensor but to be safe probably the strip as well.

Joe House should know. I can't figure out how to mention a member here so hopefully he sees this!

Loose nut on the keyboard is how we say it here lol.

Roland Versaworks doesn't work with SP-300 models but does work with SP-300V models. If you don't have the V model there is a way to convert it but I can't remember off the top of me head.

Try doing an Environmental Match. It's weird because the crop marks look like the encoder is bad but then the print itself doesn't show any signs of encoder issues. My thought is that the encoder in the scan motor is messing up somehow and an environmental match might bring it back into spec...

If the issue started happening after the heads were replaced I would look into getting a warranty replacement. You usually get 90 days from installation. If the heater relay board is new, the head is really all that could be causing the issue. Even if it was too cold in the room, it would just...

I usually just go to the hardware store with one and find one that is close. It's not a precise part or anything.

The thermistor and heater block are part of the print head. I assume the board they replaced is the heater relay board. If that has been done already and all the connections have been checked, I'm pretty sure you just need a new head. Does it happen on the same print head every time?

As a dealer I have been told from my manufacturers many times that everyone gets the same pricing only to have a bigger dealer quote my customer lower than my cost.

Magenta and yellow are looking nice and bright. The cyan is definitely dark. If you haven't already i would put a new cap on the magenta yellow just to start fresh seeing how the tubes were clogged they are probably due for a change anyway.

You can draw it from the cap top and watch the ink line above the damper. It should turn bright cyan eventually instead of dark navy blue like it probably is now. Just do a cleaning cycle after you draw the ink down so it wipes the ink off the bottom of the head. It will waste black ink as you...

Right click in the box where you normally type your post and make sure "Check Spelling" is selected. Probably just clicked it off on accident.

John is on the right track. The black has probably just receded up pretty far and needs to be manually drawn out with a syringe. Sounds like your cap is sealing properly if you can get flow from the syringe. The pump can clog just like the tubes but is more rare. The fact that your tubes were...

Yes flush solution through the head from where the dampers normally connect to the head. The proper way to do it is to hook the syringe to the damper and then flush through the damper into the head but I usually hook the syringe directly to the nipple on the manifold using some soft pump tube...

Just looked it up and a 2.25 sq inch sample on 3mm aluminum is over $300. Cool stuff though.

The SP540 only knows if you replaced a head if you change the head rank number in service mode. Otherwise it just thinks the old ones are in there. Usually you get stuck in refill mode. If you are able to boot in regular mode and it doesn't try to refill I would just do a strong cleaning and...

Since the encoder is reading 0000 even after the sensor replacement I suspect what ever blew the F3 fuse also did more damage to the main board unfortunately. Cleaning the encoder usually helps but even a dirty encoder will read something other than 0000.

It's fine for it to sit for a couple days as long as the heads are capped. You don't want to pinch the ink line as it can damage it. Keep looking. California is full of Roland dealers. Should be one that has it in stock. Or even look out of state. There are inks available.

Seriously, look at the comments in Acrobat. It's literally designed in Acrobat using the comment features. All the boxes and text are just comments which is why it's not opening in vector designers. You either have to recreate it yourself or save it as a TIFF.